Health Technician (Dietetic)

Full Job Description

This position is located in the Nutrition and Food Service (N&FS) of the VA Medical Center in Louisville, Kentucky, serving as a Nutrition Communication Center (NCC) Associate, providing administrative and customer service support for the VA hospital food service program.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/20/2026.

Individual Occupational Requirements Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists.

Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

OR Education and Training For GS-3: Successful completion of l year of study that included study in medical, health, or related fields.

For GS-4: Successful completion of 2 years of study that included at least 12 semester hours in subjects related to the position.

For GS-5: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.

In addition to the IOR to qualify for this position at the GS-3 grade level, you must meet one of the following: Experience: At least six (6) months of general experience that demonstrates the ability to perform the work of the position or that provided a familiarity with the nutrition/dietary subject matter and/or processes of this Health Technician (Dietetic) position.

Experience may have included documenting dietary information; able to use computer equipment, phone systems, printers, etc.; following verbal and written instructions.

This position requires effective communication skills both verbally and in writing and good customer service.

NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

~OR~ Education: Successful completion of one (1) year of study that included study in medical, health or other related fields.

This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite.

NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.

~OR~ Combination: An equivalent combination of successfully completed post-high school education and experience, as described above, which meet the total qualification requirements for this grade level.

This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university.

NOTE: Your experience must be documented in your resume and transcripts are required.

To qualify for this position at the GS-4 grade level, you must meet one of the following: Experience: At least six (6) months of specialize experience and six (6) months of general experience that has given you the particular knowledge, skills and abilities required to successfully perform the duties of this Health Technician (Dietetic) position.

Specialized experience includes documenting dietary/nutrition information and updating patient records; knowledge of tray assembly area procedures; using dietetics software programs; following verbal and written instructions; and using computer equipment, phone system, and printers.

This position requires effective communication skills both verbally and in writing and good customer service.

General Experience is any type of work that demonstrates the ability to perform the work of the position or which provides a familiarity with the nutrition environment.

NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

~OR~ Education: Successful completion of two (2) years of study that included at least 12 semester hours in subjects directly related to this position A bachelor's degree or four (4) years of education above the high school level with major study or at least 24 semester hours in subjects directly related to the position (i.e.

nutrition, dietary therapy, food and nutrition science, food service systems management, etc.).

This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite.

NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.

~OR~ Combination: An equivalent combination of successfully completed post-high school education (beyond the first year) and specialized experience, as described above, which meet the total qualification requirements for this grade level.

This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university.

NOTE: Your experience must be documented in your resume and transcripts are required.

To qualify for this position at the GS-5 grade level, you must meet one of the following: Specialized Experience: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of this Health Technician (Dietetic) position.

Specialized experience includes performing duties in food service in a hospital environment; knowledge of tray assembly area procedures; using dietetics software programs; familiarity with regular and modified diets; assisting with food selections; following verbal and written instructions; and using computer equipment, phone system, and printers.

This position requires effective communication skills both verbally and in writing and good customer service.

NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

~OR~ Education: A bachelor's degree or four (4) years of education above the high school level with major study or at least 24 semester hours in subjects directly related to the position (i.e.

nutrition, dietary therapy, food and nutrition science, food service systems management, etc.).

This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite.

NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.

~OR~ Combination: An equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience, as described above, which meet the total qualification requirements for this grade level.

This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university.

NOTE: Your experience must be documented in your resume and transcripts are required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties and responsibilities will include: Has a broad knowledge of routing modified diets, combinations of diet modifications and commercial off-the-shelf (COTS) dietetics software Handles patient meal service orders in person or by phone Interacts with Veterans, dietitians, nursing staff, and other medical center employees Receives patient meal orders and preferences, meal and nourishment requests from nursing, clinical staff, and other members of the interdisciplinary team Takes whatever action necessary, within authority, to maximize patient satisfaction with meal service Completes select and non-select menus as required Retrieves computerized information to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery Provides education and information on local facility therapeutic diets to patients, guests, and nursing staff Assists patients in selection of the proper foods according to their individual diet Performs clerical and administrative duties in support of the service Performs other related duties as assigned.

Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.

Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Multiple Tours Available - Will be discussed during the interview process Virtual: This is not a virtual position.

Position Description/PD#: Health Technician (Dietetic)/PD99600S, PD99601S, and PD99855S Physical Demands and Work Environment: The work requires walking, standing, bending, lifting, and carrying of light items, such as food trays, instruction materials, books, and manuals.

Frequently lifts or moves objects weighing up to 20 pounds and pushing loaded carts of trays and/or nourishments; may be necessary to lift and/or push equipment.

Requires long periods of sitting and moving about in an office environment, including repetitive motion activities of the hands and fingers for extensive keyboard and computer mouse use, and office tasks such as answering and holding a telephone phone, and writing.

The work may require walking indoors, outdoors or to and from other areas of the medical center; may be subject to periods of continuous standing, sitting, walking and frequent stooping, reaching, pushing, pulling, and bending.

Work is performed in a hospital and involves some exposure to contagious diseases.

Standard precautions may necessitate the use of personal protective equipment (PPE) in situations of potential exposure.