Health Technician (Audiology)

Full Job Description

This position is located in the Audiology and Speech Pathology Service at the Long Beach VA Healthcare System in Long Beach, CA.

The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology section.

The health technician supports the function of the clinical programs in Audiology. The incumbent is a staff health technician (Audiology) under the supervision of a GS-12 audiologist or above.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience and Education: (1) Experience.

Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR (2) Education.

Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position.

OR (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

English Language Proficiency: Must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: GS-07: Experience: Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled.

Demonstrated Knowledge, Skills and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Ability to mentor and train new HTAs.

(b) Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials.

(c) Ability to develop and implement the technician role for a program in a focused area of audiology.

Preferred Experience: Working a minimum of 5 years as a Health Technician in an Audiology clinic, with experience with vestibular equipment and diagnostic procedures Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-07. Physical Requirements: The incumbent must have the ability to sit, stand, and walk for prolonged periods.

There must also be a high degree of eye-hand coordination when working with the small components associated with hearing aids and earmolds.

Ability to assist or lift a patient may also be required occasionally. Major Duties:

Duties Include but are not limited to: Greet and escort patients Triaging patients to an audiologist based on complexity of the procedures being completed Patient set up for procedures (e.g., vestibular, neurodiagnostic procedures) Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting Conducting hearing pass/fail screenings without interpretation Non-diagnostic otoscopy; Cerumen management; Taking earmold impressions, Hearing aid troubleshooting and repair Providing basic hearing aid information for patients and caregivers; Performing listening checks on hearing aids; Electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology Programming previously stored settings into hearing aids; Activating remote controls.

Managing office supplies; Tracking loaner stock hearing aid inventory; Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly Scheduling appointments Packaging and mailing hearing aids and accessories; Processing ROES transactions (e.g.

certifying and issuing hearing aids, entering orders and repairs) Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions assisting patients, visitors, and others requesting information Management of infection control, patient safety, and clinical supplies for the audiology clinic Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies.

Work Schedule: Monday-Friday, 7:00AM-3:30PM Compressed/Flexible: At management's discretion Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized