Health Care Investigator 3 DOH8868

Full Job Description

This position offers a hybrid work arrangement, combining remote work with occasional scheduled onsite work at our DOH facility in Spokane.

We are encouraging those located in southeastern Washington to apply to reduce travel requirements for those investigators residing in Spokane. However, you would be required to travel to the Spokane DOH duty station on an ad hoc basis and may incur travel costs.

Field work throughout Eastern Washington is required and is expected to comprise approximately 30% of work time.

The Opportunity

Support the agency and division’s mission by providing timely and thorough investigations into allegations of misconduct of licensed healthcare professionals, practice reviews, and inspections of select regulated healthcare facilities.

If you’re someone with strong analytical skills, attentive to detail, and work well independently or as part of a team, we invite you to join us at the Department of Health (DOH) as a Health Care Investigator 3 (HCI 3).

Key Responsibilities Include:

Conducting general and technical investigations of complex cases often involving multiple health care issues, complainants, respondents, and/or professions.

• Reviewing and interpreting applicable guidance, policies, rules, and statutes to determine scope of complaint as well as coordinating tactics of the investigation.

Why You’ll Love This Role

You’ll investigate the highest priority health profession complaints and provide technical support to persons requesting information regarding the healthcare professions.

Participate in HSQA and OILS work groups regarding subject matter expertise and assist in development and review of agency rules, policies and procedures.

Serve as a senior-level investigator by providing assistance and direction to lower-level healthcare investigators when directed by their supervisor.

Required Qualifications

There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed.

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

Option 1: Eight (8) years of experience as an investigator with a criminal justice or regulatory agency, or corporate entity, which must include three (3) or more years of field experience preparing evidence, interviewing witnesses, and respondents or suspects.

Option 2: Two (2) years of experience as a Health Care Investigator 2.

After a conditional offer of employment, a criminal history background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

This position conducts Uniform Disciplinary Act (UDA) investigations as required by RCW 18.130, and investigates reports of unprofessional conduct, as defined in RCW 18.130.180.

Competencies:

Preferred Qualifications

While these aren’t required, having them can help you stand out as a candidate.

Employee Benefits

We offer a solid benefits package that supports you and your family’s health, financial security, and work-life balance.

You’ll have access to comprehensive medical, dental, and vision coverage, life and long-term disability insurance, flexible spending and health savings accounts, and retirement plans that help you plan for tomorrow while you’re living today.

Paid holidays, vacation and sick leave help you recharge, and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage.

Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting Work@Health.

The Office of Investigative and Legals Service’s (OILS) mission is to protect the public health and safety of the people of Washington, we collect information, investigate complaints, and take enforcement action against health care providers and facilities who provide substandard care or commit unprofessional conduct.

About the Washington State Department of Health

We're nearly 2,000 professionals across Washington working together to protect and improve community health.

Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience.

At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We’re passionate people who are driven to make a difference in public health.

Explore more about the Department of Health, our programs, and our impact by visiting our website.

Working Conditions:

The following describes the working conditions of this position, with or without reasonable accommodation.

Work Setting:

This position works in the Eastern region within Washington state. Duties require regular in-person attendance and travel to various locations within the region. The position requires maneuvering, lifting and transporting packages and/or materials up to 30 pounds.

Schedule:

This position has a work schedule of 40 hours per week. DOH business hours are Monday to Friday 8:00 a.m.

to 5:00 p.m., this position requires an onsite presence to conduct reviews and audits of documents and perform investigations.

The position would not normally require working in excess of 40 hours per week, but if it became necessary for business needs, your supervisor would notify you in advance.

This position would not normally work an alternate schedule, but requests may be considered and are subject to supervisory approval.

Travel Requirements:

Regular travel is required to perform investigative duties at various sites.

Locations for travel include local health offices, individuals' homes, medical facilities and other establishments across the state.

When driving for state business, the employee must be able to legally operate a state or privately-owned vehicle; OR provide alternate transportation while on state business.

When traveling for work, the position may require traveling alone or with another employee for multiple days and nights in or out of state.

Tools & Equipment:

Customer Interactions:

This position frequently requires engaging with internal and external customers in a variety of settings, including agency staff, agency managers, agency supervisors, local health jurisdictions, external partners, statewide professional associations, licensees, complainants and law enforcement.

Other:

APPLICATION DIRECTIONS:

We’re committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won’t be accepted or shared with the hiring manager.

Click “Apply” to complete your application. Attach your resume, cover letter, and DD-214 (if applicable).

List at least three professional references, directly in your Applicant Profile or as a separate attachment, including a supervisor, a peer, and someone you’ve supervised or led (if applicable).

DO NOT INCLUDE private details like your SSN or birth year, personal photos, transcripts, certifications, diplomas, projects, portfolios, or letters of recommendation.

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application.

Please remove or cover any personally identifiable data such as social security numbers and birth year

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer.

We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Kristina Cox at employment@doh.wa.gov and reference DOH8868.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

Additional Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.