GUEST SERVICES REPRESENTATIVES
Air Education and Training Command
FreshPosted Apr 8
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Posted: April 13, 2026 (2 days ago)
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GUEST SERVICES REPRESENTATIVES
Air Education and Training Command
Department of the Air Force
Job Description
Summary
This job involves working at the front desk of a lodging facility on an Air Force base in Texas, where you'll handle guest check-ins, reservations, payments, and basic customer service tasks like reporting maintenance issues and keeping the area clean.
It's a flexible, part-time role with no guaranteed hours or benefits, ideal for someone seeking occasional work who enjoys interacting with people and has experience in customer-facing jobs like cashiering or clerical work.
A good fit would be a reliable, detail-oriented person comfortable with irregular shifts including nights and weekends.
Key Requirements
- Experience in general clerical or cashier work demonstrating ability to handle multiple tasks
- Proven skills in providing quality customer service
- Ability to resolve basic arithmetic problems and make change for customer payments
- Willingness to work flexible hours up to 40 per week, including nights, weekends, and holidays
- No minimum education required; paid, unpaid, or volunteer experience counts toward qualifications
- Must be eligible under preferences like military spouse, veteran, or transition hiring if applicable
Full Job Description
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the 47th Force Support Squadron at Laughlin Manor, Laughlin AFB, Del Rio, Texas.
This position is considered Flexible. This position is guaranteed a minimum of 0 hours but can work up to a maximum of 40 hours per week. You may be required to work nights, weekends, and holidays.
As a flexible employee, you are not eligible for leave or benefits. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.
An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/20/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers You will be evaluated on the basis of your level of competency in the following areas: Major Duties:
Receives and confirms room reservations, registers and assigns room to guests. Accepts payment, makes changes, and presents departing guests checkout statements.
Prepares cash receipts, daily cashier's report and daily activity report. Sells sundry items to guests. Ensures housekeeping status of rooms are updated.
Records and notifies appropriate person of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process night audit procedures and close credit machines nightly.
Ensures that customer service is the first priority. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12935991
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