Guardianship Case Navigator - Non-Merit

Full Job Description

Regular Schedule: 35 hours per week.

A full-time, non-merit vacancy, with full County benefits, exists in the Circuit Court of Baltimore County.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and/or reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Unofficial copies are accepted.

Requirements

Under the supervision and direction of the Guardianship Case Manager, the Guardianship Case Navigator works collaboratively with Trust Clerks to ensure cases are processed through the Court efficiently pursuant to the standards established in the Guardianship Differentiated Case Management Plan.

The Guardianship Case Navigator assists attorneys and unrepresented parties to navigate the judicial processes involved in a guardianship proceeding.

Additionally, the position provides administrative support to the management of guardianship programs and supports the development of new initiatives.

Essential Job Duties

• Reviews filings to guardianship cases, making recommendations to the judge(s) as appropriate.

• Drafts letters, orders, notices, and related material as directed.

• Contacts parties to schedule hearings in matters that fall outside of Central Assignment’s scheduling responsibilities.

• Supports prospective and appointed guardians in person and virtually to navigate the judicial system by providing appropriate Court forms, referrals for support services.

• Handles in-person referrals from the Access to Justice Resource Center. Acts as intermediary in contacts and communications with community stakeholders.

• Co-Hosts Zoom for Government remote hearings for Judges on the Guardianship Bench.

• Provides back-up assistance to the Legal Technicians and access to Justice Administrator.

Examples of Other Duties

• Performs other assigned duties or tasks as required.

Qualifications

Bachelor's degree, plus one year of experience in a legal setting
Or
Associate's degree, plus two years of experience in a legal setting
Or
Combination of four years of relevant education and experience in a legal setting.

Preferred Qualifications:

• Spanish-speaking individuals
• Bachelor’s degree in legal studies or similar field and at least two years of experience working for a lawyer, law firm, a court or a public or non-profit organization
• One year of experience working in guardianship or family law.

Knowledge, Skills, and Abilities

• Knowledge of applicable legal terminology.
• Basic knowledge of court procedures, particularly in guardianship and family law.
• Familiarity with office practices and computer applications, including Microsoft Office.
• Excellent interpersonal skills for building rapport with the public.
• Strong communication skills, both verbal and written, to convey information clearly.
• Customer service skills to effectively address inquiries and resolve issues.
• Organizational skills to manage tasks, documents, and deadlines efficiently.
• Basic office and computer skills, including proficiency in Microsoft Office programs (Word, Excel, Outlook, etc.).
• Ability to work independently with minimal supervision.
• Ability to interact professionally and courteously with diverse individuals in public-facing situations.
• Ability to prioritize tasks and maintain accuracy in a fast-paced environment.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:
ATTN: Guardianship Case Navigator - Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You MUST attach your resume, transcript(s) or license(s) to your application.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Additional Information

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and subject to the personnel policies and procedures of the Court. This position is part of the Court’s Family Division, which is grant funded by a grant from the Maryland Administrative Office of the Courts.

Physical and Environmental Conditions
The work of this classification is essentially sedentary, but may include occasional moving around the building, lifting of boxes, or other limited physical activities.

Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.