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GIS Technician II (Office Only)
City of Norfolk
Utilities
Location
Norfolk, Virginia, 23510
Salary
$52,121.41 - $69,721.48
per year
Type
Full Time
More Maintenance & Trades jobs →Closes
February 13, 2026
Job Description
Summary
This job involves working with computer mapping systems to update and manage data on water and sewer infrastructure for the city's utilities department, while also helping customers with service requests.
You'll spend time entering information from surveys and drawings into digital maps, creating reports, and occasionally checking sites in the field.
It's a good fit for someone detail-oriented with a college degree and a couple of years handling mapping software, who enjoys technical work and interacting with the public.
Key Requirements
- Bachelor's degree or equivalent in a related field
- Two years of experience in GIS
- One year of experience creating and editing data in ArcGIS (preferred)
- Ability to read and interpret utility maps, plans, and technical documents
- Proficiency in using Esri ArcGIS software suite for map creation and geodatabase management
- Valid driver's license
- Availability for essential duties including extended hours during emergencies
Full Job Description
The Norfolk Department of Utilities is seeking qualified candidates for a Geographic Information Systems (GIS) Technician II that supports our GIS team. Duties involve the daily input and manipulation of GIS data for the Engineering Department as well as assisting customers.
Requirements
Essential functions include but are not limited to:- Uses Raw Water, Water Distribution, Sewer Gravity, Sewer Force Main, and Sewer Pump Station As-Builts and GPS/Survey data to record the respective assets to permanent record in the Utilities’ GIS Esri Enterprise geodatabase.
- Performs a broad range of GIS tasks related to data collection, maintenance, display, and analysis.
- Interacts with customers for water and sewer tap orders, and records requests.
- Interacts with employees, other City departments, and external customers.
- Reads and interprets City utility maps, plans, and technical documents.
- Compiles, digitizes, edits, and prepares high quality maps and exhibits for the Department, City Council, interdepartmental agencies, and the public.
- Prepares, revises, and maintains a wide variety of computer-generated maps and cartographic products using Esri ArcGIS software suite.
- Conducts and/or assists with field investigations as needed.
- Creates, edits, and updates Geodatabases as needed.
Qualifications
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.Two years experience in GIS.
One year experience creating and editing data in ArcGIS, drafting, surveying, sub-professional engineering or a directly related field preferred.
Additional Information
- Requires ability to use a personal computer.
- Requires valid driver’s license.
Work Hours: Monday through Friday from 8am to 5pm (up to two days remote work, per supervisor approval)
**This position is an Essential position which means you may be required to work extended, rotating, after hours, nights, weekends and/or holidays in response to emergencies or severe weather.**
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