Functional Analyst 1

Full Job Description

King County’s Finance and Business Operations Division, Treasury section, is seeking a Functional Analyst 1!

*This recruitment is open to current internal King County employees only. *

This recruitment is to fill a Term-Limited Temporary position that is anticipated to last for one year. If filled by a King County employee in a regular position, the TLT will be a Special Duty Assignment.

This position provides functional production support and routine system administration for Treasury’s tax collection system.

Key components of this role include running and updating standard reports and queries (daily cash balancing, releasing batches, etc.), troubleshooting and documenting system issues, participating in defining and documenting processes, and identifying potential processing efficiencies.

Scope of Job Duties: To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:

System Administration: Perform routine system administration, maintenance, and documentation for Revenue Collections processes.

Track, troubleshoot, and resolve system problems and issues following established guidelines and procedures. Coordinate issue resolution with multi-disciplinary teams.

Participate in audit preparation and maintenance of data integrity. Provide feedback to stakeholders on system processes, applications, and modifications.

Develop and implement standard work for technical procedures and train colleagues on the new procedures.

Research & Troubleshooting: Research, troubleshoot, and resolve routine systems issues. This may involve digging deeply and coordinating with multiple stakeholders, to resolve errors. Escalate complex issues to senior-level staff.

Balance and Reconcile Tax Payments: Balance and reconcile tax system payments from multiple sources to individual tax accounts daily; locate and resolve system errors.

Elevate complex errors to senior-level staff to resolve. Ensure tax accounts are in balance. Support senior functional analysts with preparing data files for property tax mass payments.

Reporting: Run and update standard reports and create system queries. Prepare routine and ad-hoc data requests from internal and external stakeholders.

Written and Verbal Communications: Communicate daily with internal and external customers; provide information and assistance on routine questions involving system processes and procedures.

Minimum Qualifications:

• Experience using Oracle EBS Cash Management or Accounts Receivable Modules.
• Intermediate to Advanced skills in Excel; Perform detailed and accurate data analysis.
• Experience working in an automated financial system as a super user involving transaction processing, relational databases, data models, and troubleshooting applications.
• Experience in high-volume data transactional environment and high-value financial accounting and reconciliation.
• Intermediate-level skills in analytical thinking, problem-solving, and troubleshooting.
• Ability to work individually and collaboratively as a team member.

• Ability to think differently, eager to try new things, and challenge yourself to improve processes
• Strong communication, interpersonal, writing and customer service skills.
• Intermediate level of technology proficiency using MS Office Productivity tools in your daily work.
• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products.
• Ability to work with people from diverse backgrounds.

We would love it if you had:

• Experience with Treasury systems and/or working in a treasury function.
• Experience working with mainframe systems.

• Experience with LEAN processes and principles.
• Experience with SharePoint, MS Teams and other collaborative online tools.

The Treasury Section is part of the larger Finance and Business Operations Division portfolio of countywide services.

FBOD’s vision “Count on Us” reflects the division’s deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence.

If these values align with your own, please apply and join FBOD for a rewarding career!

Position Information:

Work Site Details: The Treasury team works in a hybrid model, with days in the office as well as telecommuting.

The ratio of remote to onsite work will be dependent on business needs and is subject to change.

During new hire training and peak work season (mid-April to mid-May and mid-October to mid-November) the position will be 100% in office. The primary onsite location is King Street Center, 201 S.

Jackson, Seattle, Washington 98104.

Location Requirement: Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Work Schedule: This position is Non-Exempt from the provisions of the Fair Labor Standards Act and therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.

Union Representation: This position is not represented.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work, remain available and responsive during scheduled work hours, and follow FBOD’s Hybrid and Remote Guidelines including on-camera participation during virtual video meetings.

The Application/Selection Process:The recruitment for this position is open to internal King County employees only. A completed King County Application is required.

Applicants for this recruitment may be used to fill future opportunities in this job classification including Term-Limited Temporary, Special Duty Assignments, Short-term-temporary, and Career Service vacancies.

We highly recommend that you also provide a resume and cover letter addressing how you meet the minimum qualifications and why you are interested in this position.

The selection process typically consists of a phone screen, video interview, and reference checking.

For some positions the process may also include skill testing, writing samples or additional interviews.

Candidates will be updated on the status of their application via the email address used to apply.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.

If you have any questions or concerns while applying, please contact:
Liz Callahan, Senior Recruiter

Liz.callahan@kingcounty.gov

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.