Food Service Worker (Barista)

Full Job Description

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Club located at Westover Air Reserve Base, Massachusetts.

The position is a flexible position, which means you are not guaranteed hours or benefits but could work anywhere between 0 and 40 hours per week.

Flex employees will be eligible for the use of the fitness center, lodging, and other activities. Position requires working irregular schedules, to include weekends, holidays, and all shifts.

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/29/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Experience in and knowledge of methods and procedures relating to specialty coffee preparation or similar activity is preferred.

Knowledge of a variety of drink recipes and knowledge of coffee beans and teas typically served at a specialty coffee operation is desirable.

Must be able to know how to safely use the equipment such as an espresso machine and have knowledge in sanitizing. Must be able to memorize specialty coffee drink recipes.

Must have the ability to follow oral and/or written instructions, work safely, and do simple arithmetic. Must be physically able to frequently lift objects weighing up to 40 pounds.

Must be able to continuously stand, walk, stoop, push, pull and bend for long periods of time. You will be evaluated on the basis of your level of competency in the following areas: Major Duties:

Prepares specialty beverages in a free-standing coffee operation. Operates a commercial grade espresso machine. Grinds fresh coffee beans.

Prepares beverage by adjusting the grind of the beans, dosing the amount of coffee to be used, tamps down the ground coffee in the basket and obtains the desired extraction.

Completes non-alcoholic specialty beverages according to customer requests and established recipes.

Drinks included by may not be limited to cappuccinos, brewed coffees, lattes, espressos, hot chocolate, Frappuccino, etc. Must select proper ingredients and adjust recipes for customers if requested.

Serves other mixed (non-alcoholic) beverages such as iced coffees, fruit drinks, smoothies and more by selecting proper ingredients and following recipes.

Serves alcoholic beverages such as beer upon request. Serves and prepares assorted items such as sandwiches, cookies, muffins, pastries etc.

Serves patrons directly, receives payment, operates cash register and returns change to patrons.

Maintains the machine in good working order following cleaning instructions and proper sanitation methods.

May be required to open and close facility Sets up work area for operations and obtains cash bank. Maintains that work area is neat and clean.

Sets up/cleans tables for customers and replenish condiment items and stocks as necessary. Sets up and operates dishwasher, performs preventative maintenance and cleaning.

Scrapes, soaks, scours glassware, dishes and utensils as required.

Also performs heavy duty cleaning tasks as required such as, coffee machines, ceilings, under and behind equipment, refrigerators, washes floors and walls, sanitizes garbage cans and etc.

May unload and organize stock from delivery truck. Collects/transfers trash from work area to disposal area. Assists with inventories, identifies items for re-ordering.

May be required to prepare documentation for cash funds accountability.

Incumbent is responsible for independently completing worked as scheduled after initial oral or written instructions or when changes or new assignments are made.

Supervisor provides guidance and evaluates work performance and is available to answer questions and resolve customer dissatisfactions.

Supervisor periodically checks to see that work is done on time and according with instructions.

Work is evaluated on ability to carry out supervisor's instructions concerning work sequence, procedures, methods, and deadlines Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12937387