File Clerk

Full Job Description

Position serves as File Scanning Specialist in the Scanning/Medical Record File Unit of Health Information Management Section within Patient Administration Service (PAS) for the Edward Hines Jr VA Hospital system.

Performs duties related to the receipt, intake, indexing, scanning, destruction and transfer of health and administrative information.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/12/2026.

You may qualify based on your experience and/or education as described below: GS-4 Level Grade Requirements EXPERIENCE: Must have one year of general experience.

General Experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the File Clerk position being filled.

NOTE: To receive credit for experience, applicants must indicate clearly the nature of their duties and responsibilities in each position held and number of hours a week spent in such employment.

OR EDUCATION: Must have successfully completed at least two years of education above the high school level.

This education must have been obtained in an accredited business or technical school, junior college, college, or university.

One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

NOTE: (Copy of transcript(s) must be provided with your application) OR COMBINATION: Must have successfully completed equivalent combinations of post-high school education and experience as described above.

NOTE: (Copy of transcript(s) must be provided with your application) You will be rated on the following Competencies for this position: Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary; however, some bending, stretching, walking, and lifting are required. Boxes of records must be packaged and lifted for shipment.

A cart is available. Work is performed in an office setting in the File Unit within this Medical Center.

Incumbent is required to walk to various hospital locations in order to retrieve medical records.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include, but are not limited to: Use computer and scanner to scan medical and administrative documents into patient's records Verify scanned images are clear, legible, indexed correctly and to the correct record/patient Use knowledge of records disposition by identifying records to be retired and prepare records for staging Operate a personal computer, or computer terminal to provide work accurately and efficiently Prioritize documents to be scanned and the urgency of each request based on guidelines Utilize communication skills to coordinate efforts such as record transfers, follow up requests, and interact with Veterans and family members and other staff, etc.

Performs other related duties as assigned. Work Schedule: Monday through Friday, 8:00am to 4:30pm Telework: Not Suitable Virtual: This is not a virtual position.

Position Description/PD#: File Clerk/PD03069A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required