Field Supervisor (MA/NY)

Full Job Description

This vacancy is for a Field Supervisor position within the geography shown in this map This position reports to the U.S. Census Bureau's New York Regional Office.

Applicants selected for this position will have their home as their Duty Station and will be required to travel throughout their local area on a routine basis. This is a time-limited appointment.

You may be extended (up to a maximum of 4 years), released or converted to a permanent appointment at management discretion.

QUALIFICATIONS: Grade 7: Applicants must have one year of specialized experience equivalent to at least the next lower grade level in the Federal Service.

Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor.

The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) using a device such as a smart phone, tablet, or computer/laptop to collect data and generate reports, (3) completing work assignments in accordance with production or progress standards, (4) experience applying procedural guidance and/or training to address complex or unusual problems.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Major Duties:

Leads a team of Field Representatives responsible for data collection in accordance with the scientific standards and expectations set by the Census Bureau and survey sponsors.

Understands surveys and or Special Census being conducted including response patterns, differences in survey procedures, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and survey resource material in directing Field Representatives to resolve issues.

Regularly assists with the recruitment and training of Field Representatives.

When needed, conducts in person interviews throughout the area of consideration (as listed in the summary section of this announcement) and surrounding areas.

Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular performance reviews and conducts supervisory and administrative duties including the review and approval of payroll and leave requests.

This position has a mixed-tour work schedule. A mixed-tour work schedule provides for periods of full-time, part-time, and/or intermittent work to accommodate fluctuating workloads.

Position may include evening or weekend work up to 40 hours; hours will vary.

The candidate(s) selected for this position must sign an agreement outlining the conditions of employment prior to appointment. This is a NON-BARGAINING unit position.