FIELD OPERATIONS SPECIALIST

Full Job Description

You will serve as a FIELD OPERATIONS SPECIALIST for US Small Business Administration, Field Operations Center East - FOCE in Atlanta, Georgia.

This position provides assistance in disaster recovery operations and the field administration of the SBA Disaster Loan Program to disaster survivors.

Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below. You must meet all qualification requirements by the closing date of this announcement.

You will be qualify based on experience. Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer.

Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.

You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.

GS-12: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-11 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position.

This specialized experience must demonstrate the following: Implementing policies, guidelines, and/or procedures for a disaster or emergency program; AND Leading or overseeing team operations in the field; AND Planning and delivering employee training; AND Assessing the needs of an operational program and adapting the appropriate mix of resources and skills required to meet those needs.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Selective Placement Factors: This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element.

Those who do not provide evidence they possess the following selective factor(s) will be rated not qualified.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.

It is available for your review on OPM's Qualifications web site: Miscellaneous Administration and Program Series 0301 Experience refers to paid and unpaid experience, including volunteer work.

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 02/27/2026. Major Duties:

As a FIELD OPERATIONS SPECIALIST at the GS-0301-12, some of your typical work assignments may include: Serve as the lead SBA official in the disaster area and is in charge of coordinating with federal, state and local officials and overseeing all SBA activities and staff for Presidential disaster declarations.

Represent SBA at Regional Interagency Steering Committee meetings and prepare and submit written reports.

Oversee and direct the interviewing of disaster survivors, assisting with application completion, and screening disaster loan applications (paper and electronic), and loan closings.

Coordinate with FEMA and the state and local disaster staff in planning and establishing Disaster Recovery Centers, and act to see that SBA's needs are met at those centers.

Plan, develop, deliver and evaluate a variety of training presentations utilizing Microsoft Office Suite.

This position is also being announced under Merit Promotion Procedures, Vacancy # MP-26-FOCE-12885184, you will need to apply in order to receive consideration.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.