Field Operations Manager

Full Job Description

You will serve as a Field Operations Manager for the Small Business Administration (SBA), Office of Disaster Recovery & Resilience (ODR&R), Field Operations Center East (FOCE) in Atlanta, GA.

This position is responsible for managing the field delivery of the ODR&R disaster loan program to homeowners, renters, businesses of all sizes, and private, non-profit organizations at disaster sites.

Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.

Experience: To receive credit, you should indicate the month and year as well as the average hours worked per week for each employer.

Average work hours should be stated on the resume to quantify each period of work experience or that experience may not be credited toward meeting the specialized experience requirement if not otherwise verifiable.

You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level.

GS-14: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-13 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position.

This specialized experience must demonstrate the following: Overseeing, managing, or advising on the day-to-day operations of a disaster or emergency organization/program; AND Developing, implementing, and monitoring policies, guidelines and procedures for disaster or emergency operations; AND Assessing immediate needs and demands of disasters or emergency situations, planning for immediate and long-term needs, adapting, and applying appropriate mix of resources and skills required to meet the specific needs, AND.

Acting as spokesperson by making public appearances, preparing presentations, talking points or speeches.

AND Leading or supervising a large, diverse, fluctuating workforce, assessing staff competency gaps, and devising plans to meet the staffing needs to carry out the work of the organization; AND Communicating orally, or representing the organization, in meetings with high level government officials or private sector partners.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.

It is available for your review on OPM's Qualifications website: Miscellaneous Administration and Program Series 0301 Experience refers to paid and unpaid experience, including volunteer work.

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 02/10/2026. Major Duties:

As a GS-0301-14 Field Operations Manager, some of your typical work assignments may include: Plans for and coordinates staffing, supply, travel, logistics, space, and intergovernmental cooperation to meet the particular needs of those affected by each specific disaster.

Oversees the establishment, supply, staffing, and operations of functions in Joint Field Offices (JFOs), DRCs, DLOCs, BRCs and other SBA components.

Develops, implements and monitors procedures and processes to respond consistently to all types of disasters in compliance with established procedures and in cooperation with State, Local, and Federal officials.

Represents and serves as principal contact on the disaster declaration process at meetings and conferences within the organization and with other federal agencies, state and local officials, disaster victims, and the general public.

Personally or through subordinate supervisor(s) supervises and oversees staff performing field operations, Preliminary Damage Assessments (PDAs), loan closings, and administrative duties.

Assesses the need and demands of disasters and recommends necessary adjustments to program plans to accommodate fluctuating disaster activity, fluctuating staffing, budgetary limitations, or changes in program objectives as determined by FOCW and higher level management.

This position is also being announced under Merit Promotion Procedures, MP-26-FOCE-12872066, you will need to apply in order to receive consideration as a status candidate.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.