Patient Representative - Facility Patient Advocate
Veterans Health Administration
Posted: March 12, 2026 (1 day ago)
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Commander, Navy Installations Command
Department of the Navy
Location
Newport News, Virginia
Salary
$28 - $30
per hour
Type
Full-Time
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This job involves managing the upkeep and operations of recreational facilities like gyms, pools, and sports areas for Navy personnel and their families, ensuring everything runs smoothly, safely, and within budget.
The role includes overseeing repairs, planning improvements, handling budgets, and leading a team to keep these spaces clean and functional.
It's a great fit for someone with hands-on experience in facility maintenance, a knack for organization, and a passion for supporting community wellness programs.
This position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Forces Support Branch; Fleet Readiness; Commander, Navy Installations Command (CNIC); Naval Weapons Station Yorktown, Cheatham Annex & Huntington Hall.
Incumbent serves as a Facility and Maintenance Manager responsible for Morale, Welfare, and Recreation (MWR) fitness, sports, and/or aquatics facilities and maintenance operations.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position.
Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess: Knowledge of safe use and operation of fitness equipment; facility operations; and basic fitness equipment maintenance/repair.
Knowledge of work methods and practices of various building trades. Knowledge of safety, occupational health, and environmental regulations.
Knowledge of NAF and APF budget; government procurement procedures; and fiscal, material, and cash management.
Knowledge of recreational equipment to determine the items that are of the best quality and will most benefit the MWR both, functionally and financially.
Knowledge of NAF operating budgets, procurement process, and/or credit card holder responsibilities.
Knowledge of applicable DoD, OPNAV, SECNAV, BUPERS and CNIC instructions and standards which are primarily included but are not limited to the CNIC 1710 series and the Fitness, Sports & Aquatics Support program standards.
Knowledge of and ability to safely use common hand and powered tools. Skill in effectively organizing and utilizing all the available community resources within the program framework.
Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook). Ability to perform the full range of supervisory duties.
Ability to independently perform fitness facility management and related administrative duties. Ability to prepare clear, concise, and technically sound reports related to work within the Branch.
Ability to develop and effectively deliver presentations and/or training. Ability to communicate effectively both orally and in writing. Major Duties:
Facility Management duties comprise 50% of incumbent's time and include but are not limited to: · Oversees the maintenance and janitorial services of MWR fitness facilities, including but not limited to fitness centers, gymnasiums, outdoor sports fields, aquatics facilities, locker rooms, saunas, laundry rooms, basketball and racquetball courts, climbing walls, and/or functional fitness areas.
· Oversees the administration and management of the MWR Fitness Facilities to include facility and maintenance repair and projects, renovations, minor construction, alterations of buildings and outdoor facilities, budgeting, contract and bid proposals, facility planning, project planning, design contracting, project administration and control, and repair and maintenance of equipment in support of activities.
· Assist in reviewing and approving drawings and blueprints for fitness facility upgrades and improvements.
· Works with Fitness Program Director and Managers on interior space planning, workstation layout, vehicle access, and space management.
· Acts as point of contact for fitness facilities with Base and Headquarters element on construction and maintenance matters.
· Conducts regularly scheduled inspections to ensure proper operation and maintenance of equipment is performed, follows safety regulations, and facility is kept attractive and clean.
· Reports, logs and schedules repair of broken fitness equipment and ensures any malfunctioning equipment is properly secured until repaired.
· Makes recommendations for the acquisition of fitness center equipment, supplies, and parts. · Ensures operations comply with fire, safety, security, and hazardous materials handling.
Occupational, Safety, and Health Administration (OSHA); Bureau of Medicine and Surgery (BUMED); Office of the Chief of Naval Operations (OPNAV) Instructions; Office of Personnel Management (OPM); and other related operating and safety policies, programs, and instructions.
· Handles all trouble calls and maintenance pertaining to fitness centers, gymnasiums, and sports fields.
Administrative duties comprise 20% of incumbent's time and include but are not limited to: · Prepares standard operating procedures (SOPs) and instructions concerning programs, operations, and safe use of equipment for the safety and well-being of all personnel authorized to use the facility.
· Follows CNIC Fitness Standards by researching and planning for recapitalization and making recommendations for acquisitions to meet Navy requirements and patron needs.
· Enters and approves employees' time worked/time off into payroll system and reconciles timecards.
· Handles equipment and supply purchasing, maintenance trouble calls, Daily Activity Reports (DAR), patronage counts, and other administrative operations related to running the program.
· Prepares financial plans, maintains records and reports, and exercises authority on approved budget.
· Plans, organizes work, manages internal procedures and resources to ensure maximum productivity and economics. · Monitors fitness program facilities and initiates corrective action, when needed.
· Procures supplies and equipment within spending limits with the use of an authorized NAF credit card. · Responds to questions regarding programs offered through Fitness Division and MWR.
· Provides logistical support for special events and programs. Supervisory duties comprise 30% of incumbent's time and include but are not limited to: 1. Directs work to be accomplished by staff. 2.
Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities. 3. Conducts annual performance reviews of staff. 4. Participates in branch staffing decisions. 5.
Ensures staff receive proper training to fulfill requirements of their positions. 6.
Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; and, 7.
Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understands and adheres to the policy: and ensures treatment of all staff is fair and equitable.
8. Directly supervises between three
and fifteen
Recreation Assistant, NF-0189-2 and Maintenance Worker, NA-4749-05 employees.
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