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Posted: April 7, 2026 (1 day ago)

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Event Support Crew Member I

City of Norfolk

Maritime Center

Fresh

Location

Salary

$40,768 - $68,300.62

per year

Type

Closes

April 20, 2026

Job Description

Summary

This job involves keeping the Maritime Center, Battleship, Sailing Center, and Cruise Terminal clean and tidy through daily housekeeping tasks like dusting, mopping, and sanitizing restrooms, while also helping set up for events and managing crowds during busy cruise days.

You'll interact with visitors and staff in a friendly way to ensure everything runs smoothly in a lively waterfront setting.

It's a great fit for someone who is reliable, physically active, and enjoys teamwork in a public-facing role with no prior experience needed.

Key Requirements

  • Ability to perform routine housekeeping duties including dusting, mopping, vacuuming, sanitizing restrooms, and emptying trash
  • Experience or ability to set up and break down event spaces by moving furniture, tables, chairs, and equipment
  • Support for cruise and port operations, including preparing terminals, assisting with crowd flow, and responding to facility needs
  • Strong customer service skills to engage positively with guests, passengers, staff, and the public
  • Physical ability to stand for long periods, lift items up to shoulder level, climb, bend, stoop, push, pull, and use manual dexterity
  • Clear communication and teamwork to contribute to an efficient operational environment
  • Eligibility for TWIC card preferred; one year of housekeeping or events experience is a plus, but not required

Full Job Description


20250909132550_Nauticus.jpg

Nauticus is a maritime discovery center located along the waterfront of downtown Norfolk offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin, sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military.

The Event Support Crew Member will maintain a high standard of cleanliness for the Maritime Center, Battleship, Sailing Center and the Cruise Terminal. Work closely with other teams in a highly dynamic environment supporting daytime operations, events, Cruise and Port of Calls.


Department Hiring Salary: $40,768.00

Requirements

Essential functions include but are not limited to:

Housekeeping:

  • Perform general, routine housekeeping duties to include:
    • Dust, mop, vacuum
    • Sanitize restrooms
    • Clean and maintain glass windows, glass doors, and other surfaces.
  • Maintain and re-supply restrooms.
  • Empty trash receptacles, dispose of trash into dumpsters, breakdown boxes for proper disposal.
  • Perform routine housekeeping duties in office spaces (e.g., dust, vacuum, trash, kitchen, refrigerator, etc.).
  • Completes daily assigned tasks (as requested) to ensure all areas remain safe, orderly, and welcoming.
  • Assists with inspection, minor repairs, and general maintenance of housekeeping tools, equipment, and operational assets.
  • Other duties as assigned.

Events/Cruise/Port of calls:


  • Set-up rooms and meeting spaces (e.g., moving furniture, transport boxes in and outside of the facility, setting tables and chairs, etc.)
  • Support increased activity during cruise and port of call days by preparing terminal spaces, assisting with crowd flow equipment and responding promptly to housekeeping or facility needs as they arise.
  • Performs delivery, assembly, and removal of equipment such as tables, chairs, stanchions, and signage to ensure smooth events and cruise passenger flow and operational readiness.
  • Participate in daily Cruise operations as needed.
  • Other duties as assigned.


Overall:


  • Engage with guests throughout the facilities with a positive and approachable demeanor.
  • Demonstrate excellent customer service when interacting with passengers, crew members, coworkers, port officials, and the public.
  • Contribute to a positive and efficient operational environment through clear communication and teamwork.
  • Must be able to stand for extended periods, lift items from ground to above shoulder level, climb, bend, stoop, sit, push, pull, and perform tasks requiring manual dexterity.
  • Other duties as assigned


Qualifications

Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency.

No experience required.

Preferred Education/Experience:
  • One year of housekeeping, events experience preferred; or an equivalent combination of education and experience.

Preferred License(s) and/or Certification(s):

  • TWIC card eligibility, preferred

Additional Information

Work Location: One Waterside Drive, Norfolk, VA 23510

Work Hours: Wednesday through Sunday, and some holidays.

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Posted on NEOGOV: 4/7/2026 | Added to FreshGovJobs: 4/8/2026

Source: NEOGOV | ID: neogov-norfolk-5298642