ES Eligibility Case Manager (CNTY) / 61013433 & 61013463

Full Job Description

Do you have a passion to provide meaningful work in the community?

Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?

Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Case Manager (CNTY) performs duties related to the administration of the SNAP and TANF programs for Economic Services to help restore or improve customer financial stability.

• Conduct quality SNAP /TANF interviews by using agency policy and procedures. Will complete both face to face and phone interviews as assigned and will complete SNAP/TANF re-certifications and renewals.

• Process accurately SNAP /TANF applications, renewals, re-certifications by following DSS policy and procedures.

• Identify and properly code and refer applicants to the work program for ABAWD and E&T.
  
  
• Process system generated alerts for the county of residence as well as individual caseload alerts.

• Identify and document over-payments and make referrals to the Benefit Integrity Unit, prepare supporting documents for Fair Hearings and represent the agency in Fair Hearings.

• Maintain case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Prepare reports as requested by supervisor or otherwise required and follows program policy and procedures.

• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

Requirements

A High School Diploma and three (3) years of experience in Economic Services Programs.

A Bachelor's Degree may be substituted for up to two (2) years of relevant program experience.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Horry County