Entry Level ACH Coordinator-WV State Auditor's Office-Kanawha Co.

Full Job Description

ENTRY LEVEL ACH COORDINATOR-STATE AUDITOR'S OFFICE-KANAWHA CO.

Salary: $37,000 yearly

Job Summary:
An entry level position which the employee manages various operational tasks and ensures compliance with financial regulations, office policies, and procedures. The position requires a strong service-oriented mindset, the ability to adapt seamlessly to various systems, software, and applications, and the ability to work collaboratively across departments and communicate effectively.

Responsibilities:

• Must meet daily, weekly, bi-weekly, and monthly deadlines to ensure operations run smoothly.
• Manage and input data into the various state applications for electronic payment requests.
• Mitigate fraudulent payments through established policies and procedures.
• Provides administrative support, which includes answering emails, phone inquiries, ordering supplies, incoming and outgoing mail, etc.
• Resolve customer complaints and issues in a timely manner.
• Process state payment offsets and ensure compliance with the program requirements and report collections daily to the U. S. Department of the Treasury.
• Process and establish vendor payment offsets submitted by State Agencies.
• Collaborating with various stakeholders daily.
• Assist with division projects, system testing, and other duties as needed and assigned.

Qualifications

Qualifications:

• An associate's or bachelor's degree from an accredited college or university in banking, finance, business administration, or related fields is preferred. 2+ years of relevant work experience may be considered in lieu of a degree.
• Must have analytical, technical, adaptability, and critical thinking skills.
• Proven ability to manage multiple tasks effectively while meeting deadlines.
• Ability to handle confidential information with discretion.
• Excellent interpersonal and communication skills.
• Must have a strong understanding of file formats and fundamental awareness of Excel, Word, PowerPoint, etc.
• Must be a self-starter, dependable, and a fast learner.
• Strong problem-solving abilities and attention to detail.
• Must be able to follow verbal and written instructions.

Additional Information

This job opportunity is not in the classified service and is not covered by the West Virginia Division of Personnel merit system. Therefore, interested persons must apply directly to the hiring agency as directed above.