ELIGIBILITY WORKER I - DEPARTMENT OF HUMAN SERVICES - KONA, HAWAII ISLAND

Full Job Description

Recruitment Number 24-0180

The immediate vacancies are with the Benefit, Employment and Support Services Division (BESSD) and Med-Quest Division (MQD).

Salary: $3,748 to $4,472 per month (SR-12, Step C to I).

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Requirements

These positions are located within the Department of Human Services in the Benefit, Employment and Support Services Division (BESSD) and Med-QUEST Division (MQD).

BESSD provides eligible clients with monthly benefits that supplement such essentials as food, clothing, and shelter. BESSD Eligibility Workers determine the initial and continuing eligibility of applicants/recipients for the financial assistance and supplemental nutrition assistance programs.

MQD provides eligible low-income adults and children access to health and medical coverage through managed care plans. MQD Eligibility Workers determine the initial and/or on-going eligibility of applicants/recipients for the State's medical assistance programs.

As an entry level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.

Qualifications

To qualify, you must meet the following requirements:

Legal Authorization to Work:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Education Requirement: Applicants must possess experience which demonstrated a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis. This requirement may also be met by possession of a high school diploma, or equivalent.

General Experience Requirement: Three (3) years of work experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.

Substitution Allowed: Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university may be substituted for the General Experience on a year-for-year basis.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.

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Additional Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.

For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.