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Posted: January 2, 2026 (13 days ago)

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Eligibility Specialist I Continuous (ES)

State of South Carolina

Department of Social Services

Recent

Location

South Carolina, 29210

Salary

$35,292 - $39,900

per year

Type

Closes

Not specifiedMore State jobs →

Job Description

Summary

This job involves interviewing people over the phone to check if they qualify for food assistance and financial aid programs, gathering and verifying their details, and updating records in computer systems.

It's a role in South Carolina's social services department focused on helping families and vulnerable adults.

A good fit would be someone with administrative experience who is organized, good at communicating, and passionate about community support.

Key Requirements

  • High School Diploma plus relevant experience in clerical administration, social work, correctional administration, or business administration
  • Bachelor’s Degree can substitute for required experience
  • Ability to exercise good judgment and discretion
  • Knowledge of local community resources
  • Strong communication skills to establish professional relationships
  • Ability to interpret and apply laws, regulations, policies, and procedures
  • Proficiency in mastering databases and computer systems for data entry
  • Valid driver's license

Full Job Description

* * Multiple Positions Available * *

This posting is being advertised to fill Full-Time (FTE) and Temporary-Grant (TG) Positions

Positions available for the counties listed in the Supplemental Questions

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina’s children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

The Eligibility Specialist I for our Economic Services Intake Centers is responsible for conducting telephone interviews to assist clients with determining eligibility for SNAP and FI at application and annual recertification.

Collect and verify information to determine initial and continued eligibility for benefits and processes case if all required documentation is available at the time of the interview.

Clearly and thoroughly documents receipt of all required information and contact with the household.


  • Will be required to perform shelter/emergency response duties as directed.

Requirements

A High School Diploma and relevant program experience in clerical administration, Social Work, Correctional administration, and general Business Administration.

A Bachelor’s Degree may be substituted for the required program experience.

Ability to exercise good judgment and discretion. Knowledge of local community resources. Ability to establish and maintain professional working relationships and communicate effectively. Ability to interpret and apply laws, regulations, policies, and procedures. Ability to quietly master required databases and systems.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety.

A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.

"See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.Applicants should have the ability to enter data into a computer to determine the eligibility for benefits consistently during the workday; and interview clients via telephone to gather necessary information.

Must have a valid driver's license.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

DIVISION: Economic Services / Statewide

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

  • Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental Leave
  • State Retirement Plan and Deferred Compensation Programs

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Posted on NEOGOV: 1/2/2026 | Added to FreshGovJobs: 1/3/2026

Source: NEOGOV | ID: neogov-sc-5158985