Possibly Stale

Posted: December 14, 2023 (763 days ago)

Added to FreshGovJobs: December 4, 2025 (41 days ago)

This job has been posted for over a month. It may already be filled.

Elections Call Center Representative

Travis County

County Clerk

Stale

Location

Salary

From $20

per hour

Type

Closes

Not specified

Job Description

Summary

This job involves answering phone calls from voters and election staff, providing helpful information on voting eligibility, procedures, and polling places, while routing calls and tracking issues in a busy call center.

It's a temporary role during election season in Austin, Texas, ideal for friendly, organized people who enjoy helping others and can stay calm under pressure.

Bilingual speakers in English and Spanish are especially needed, and no prior experience is required since training is provided.

Key Requirements

  • Excellent written and oral communication skills
  • Ability to organize and alphabetize information
  • Bilingual proficiency in English and Spanish (preferred)
  • U.S. citizenship (required for election administration roles)
  • Pass a criminal background check
  • Temporary/seasonal commitment during election periods
  • Preferred: Experience in call centers, customer service, dispatching, elections, or training

Full Job Description

These informative and friendly workers answer inbound calls from the general public and election workers. They provide information about voter eligibility, assist election workers with voting procedures and help voters locate polling locations. They route calls to appropriate staff members, identify and escalate priority issues and track the nature of their calls. They must have excellent written and oral communication skills and possess the ability to organize and alphabetize. Training will be provided. Bilingual (English and Spanish) skilled workers needed. Past experience in a call center, customer service, dispatcher, elections processes or training preferred but not required. Must pass a criminal background check. The pay is $20.00 per hour.

This is a Temporary/Seasonal position.

Additional Information

Location: 5501 Airport Blvd, Austin, TX 78751

Department: County Clerk - Elections Division

Criminal Background Check Required.

In accordance with Executive Order 14248, non-citizens are prohibited from participating in the administration of any Federal election, including access to election equipment, ballots, or related materials.

Check your resume before applying to catch common mistakes

Browse Similar Jobs

Posted on NEOGOV: 12/14/2023 | Added to FreshGovJobs: 12/4/2025

Source: NEOGOV | ID: neogov-traviscounty-2791714