DSHS HCLA Public Records & Compliance - Management Analyst 4

Full Job Description

DSHS HCLA Public Record & Compliance -Management Analyst 4 The Developmental Disabilities Community Services (DDCS) within the Home and Community Living Administration (HCLA) is actively recruiting for a Public Records & Compliance – Management Analyst 4 professional to join our dynamic team in Lacey, WA.

HCLA is a newly formed administration within the Department of Social and Health Services (DSHS), bringing together the Developmental Disabilities Administration and the Aging and Long-Term Support Administration.

In this role you will present research findings, analysis of management business issues and processes, provide consultation, develop strategies, and formulate recommendations to the Public Disclosure and Discovery Unit Manager, in addition to monitoring proposed or pending changes in business operation requirements, laws, policies and procedures, potential impact on business unit functions and recommend appropriate response to assist in the implementation of those changes.

As the designated specialist/consultant in the laws governing records requests, the incumbent will provide training to the Agency’s records coordinators supporting local offices and facilities across the State.

The incumbent is primarily responsible to audit, monitor, and provide guidance in the work of the regional coordinators to ensure that it meets state and federal regulations including statutory timelines.

Note: This role offers a hybrid telework schedule, with in-person workdays determined by business needs. The role allows flexibility in choosing an office location within the region.

Some of what you'll do:

• Serving as consultant to DDCS senior management in developing program analysis and suggesting policy and procedure changes to track and trend outcomes in collaboration with the Public Records Program Manager
• Directly responsible to complete program analysis to track and trend outcomes in collaboration with the Public Records Program Manager.
• Primarily responsible to lead the DDCS team in evaluation and assessment of process improvement strategies and provide monthly reports to management on analyses of complex public records requests
• Accountable for design, development, scope, methodologies, timelines and evaluation of methods of data collection to evaluate usage trends
• Performs analysis of business issues and evaluates options, prepares project reports, summaries with narrative, statistical charts, tables, and graphs to identify solutions; Implements process solutions
• Substantially responsible for policy and procedure development, implementation, and training for regional field services staff
• Provide expertise in researching, analyzing, evaluating and making and presenting recommendations to management regarding multidimensional issues which may cross unit, division, departmental and/or agency lines and do not have readily available solutions
• Responsible for conducting bill analysis as the subject matter expert during the legislative session related to public records in addition to monitoring proposed or pending changes in federal programs
• Other duties as assigned

What we're looking for:

• Must be able to understand and interpret complex laws
• Demonstrated ability to thoroughly review documents for accuracy, completeness, and compliance
• Proficiency in the use of redaction software; email search software; email conversion software; records database; document repositories Client Databases; and excellent communication skills
• Must be able to provide training and feedback to regional staff in a clear, constructive and concise manner
• Must be highly organized and able to deal with multiple concurrent deadline
• Must communicate effectively orally and in writing with management, peers, facility staff, clients, client families, and the public as required to carry out the assigned duties of the position

Who should apply:

• Professionals who have a Bachelor's in business administration, public administration, law, public health, health administration, or a related field AND FOUR years of experience conducting research and analyzing policies, laws, rules, or regulations or comparable combination of graduate education and experience

OR

• EIGHT years of professional/practical business administration, public administration, law, public health, health administration office experience and concurrently professional experience conducting research and analyzing policies, laws, rules, or regulations

Desired/Preferred:

• Four or more years of professional office experience, preferably in a government organization, archives, law office, or similar experience that includes management of automated or manual records, retention and preservation, or similar processes
• Two or more years’ work experience in public records, records management, records compliance or legal environment strongly desired
• Experience examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims or a job providing staff support in financial eligibility determination, or a job analyzing, verifying, and evaluating financial data and information will substitute year for year for education and experience
• Out of state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs will be considered toward experience
• Experience with the following systems: Adobe Pro, M365 eDiscovery, Sperry, Bit Recovery, ARRTS, Records Management Tool (RMT) BARCODE, CARE, Microsoft O365, and/or SQL Management Studio
• Knowledge or experience processing public records requests

To apply please include:

• Resume
• Letter of interest.
• References

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS.

We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Please contact sharon.sterling@dshs.wa.gov@dshs.wa.gov or call Talent Acquisition main line (360) 725-5810 and reference job number 01200.

Supplemental Information:

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.