DSHS HCLA Behavioral Health & Developmental Disabilities Policy Program Manager

Full Job Description

DSHS HCLA Behavioral Health & Developmental Disabilities Policy Program Manager

Our team with Residential Care Services (RCS) within the Home and Community Living Administration (HCLA) is looking for a Long-Term Care Policy Program Manager who will provide advanced level expertise, guidance, and counsel in specific laws and rules on complex issues for Behavioral health and developmental disabilities residential settings.

You'll have responsibility for managing the Department’s federal and state regulatory oversight obligations pertaining to the vulnerable individuals under their care.

You’ll be developing and amending rules, policies, and procedures to ensure consistency in practice and application of requirements statewide.

As a Policy Program Manager, you will: 1) work with internal and external interested parties in the development of rules, policies and procedures for regulatory oversight; 2) communicate developed rules, policies and procedures to internal and external interested parties in a clear, respectful, and professional manner; 3) formulate responses to public on behalf of HCLA/RCS related to questions and issues about Developmental Disabilities residential setting rules, policy and procedure development, and program policy management development; and 4) organizes and leads in development of any required handbooks and guides for providers, advocates and agency, administration, and DSHS professional staff with continual updates as needed.

Schedule is M-F, 8 am - 5 pm Telecommute, remote, hybrid work

Some of what you’ll do

• Manage the development of program specific policies and procedures.
• Manage the development of program specific certification inspection and complaint investigation processes and follow up visit processes.
• Manage policy related to legislative, fiscal, and labor activities.
• Manage the development of a process for program-specific complaint/inspector orientation and training to role and functions.

What we are looking for:

• Ability to see the big picture when several diverse subjects are at issue for policy development.
• Knowledge of public policy issues related to a subject-matter field and regulatory oversight authority.
• Understanding rulemaking process in WA state.
• Knowledge of WA state administrative laws and regulations, and policies related to community-based, person-centered care.
• Exceptional technical writing skills with ability to develop effective written documents, materials, and tools.
• Understanding of DSHS, RCS, DDA, and ability to describe these department services, programs, positions, and points of view clearly to different individuals with diverse interests.
• Ability to manage with little need for oversight, includes time management meeting project timelines staying focused and organized while balancing competing priorities, and completing quality work that meets rapid deadlines.
• Clear and compassionate customer service.
• Applies equity, diversity, inclusion, and access principles (EDAI).
• Ability to organize and prioritize distribution of projects amongst appropriate subject matter experts and set deadlines for final review and approval.
• Skill in written and oral communication to prepare briefings or recommendations to managers and negotiate solutions to disputed recommendations.
• Ability to research problems and issues, including evaluating the content of new or modified legislation to determine its impact on the agency's programs or resources.

Who should apply
Professionals with the following:

• Master’s degree in public administration, social work, behavioral health or other health and social service area AND a minimum of three years experience in a setting that supports individuals with disabilities, mental health needs, vulnerable adults, or similar; AND three years of experience in implementing state legislature initiatives.

OR

• Bachelor’s degree in related field as described above; AND five years’ experience in a setting that supports individuals with disabilities, mental health needs, vulnerable adults, or similar; AND five years of experience in implementing state legislature initiatives.

OR

• Experience in the above areas will substitute year for year for the educational requirement.

Preferred / Desired education, experience, and competencies:

• Project management experience.
• Policy program management, rulemaking, workgroup, and stakeholder experience.
• Knowledge of the overall mission, functions, and organization of DSHS, HCLA, RCS, and Developmental Disabilities Residential Services, operations, processes, goals, and objectives.

What to attach to the application

• Chronological resume
• A cover letter explaining why your skills and experience make you the best person for the job
• Three professional references with current contact information

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.

It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.

We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact Grant Grady at grant.grady@dshs.wa.gov and reference project number 00535

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.



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