DSHS FTAA IT Quality Assurance Senior/Specialist

Full Job Description

DSHS FTAA – IT Quality Assurance/Senior Specialist (IE&E Test Automation Engineer)
Join our team as an IT Quality Assurance/Senior Specialist (IE&E Test Automation Engineer) in Olympia and play a critical role in modernizing how Washington delivers essential health and human services. Within the Finance Technology Analytics Administration (FTAA) and the Integrated Eligibility and Enrollment (IE&E) Program, this position supports a statewide, multi-agency effort to replace aging legacy systems with secure, accessible, cloud-based solutions that better serve more than 2.9 million Washingtonians.

As a Test Automation Engineer, you will design and implement automated testing for modern Microsoft Azure–based platforms, helping ensure reliable, high-quality systems that support a seamless, one-stop experience for clients and staff. Your work directly contributes to system stability, accessibility, and trust as the state transitions to a future-ready eligibility and enrollment platform.

Some of what you'll do:

• Design, develop, and execute automated tests, including test code, frameworks, and execution plans, to support continuous integration and continuous delivery pipelines.
  
• Maximize test coverage by prioritizing critical system features and defining positive and negative test strategies across complex, cloud-native environments.
  
• Build and maintain test automation frameworks while identifying automation goals, objectives, and opportunities for continuous improvement.
  
• Collaborate with application developers, platform teams, Cloud Engineers, and DevOps resources to debug issues and implement effective automated testing solutions.
  
• Gather and validate system testing requirements in partnership with product owners, application architects, and business analysts.
  
• Document and maintain testing artifacts such as test plans, procedures, test cases, results, and defect tracking to ensure traceability and audit readiness.
  
• Develop and maintain testing processes, standards, and technical artifacts that align with federal, state, and DSHS policies and support IE&E program decision making.
  
• Stay current on industry best practices in test automation and cloud-native quality engineering, providing guidance and input into testing strategies, roadmaps, and procurement efforts.
  
  

Desired skills, knowledge, and abilities:

• Strong interpersonal skills and a collaborative, team-oriented approach, with the ability to build trust, navigate highly visible or politically complex environments, and perform effectively under pressure.
• Strong written and verbal communication skills, including the ability to develop clear specifications, scope of work documents, and technical testing documentation.
  
• Demonstrated ability to adapt to rapidly changing technologies and apply emerging tools and methods to meet evolving business needs.
  
• Proficiency in modern programming and coding languages such as SQL, with experience automating test code across the software development lifecycle.
  
• Working knowledge of test automation methodologies, including functional, non-functional, regression, and performance testing.
  
• Experience working with Continuous Integration and Continuous Delivery pipelines and integrating automated testing into CI/CD workflows.
  
• Ability to analyze complex project needs, troubleshoot issues spanning multiple environments, and determine appropriate resources to meet objectives.
  
• Ability to communicate clearly and effectively with both technical and non-technical stakeholders, including influencing and persuading business and IT leaders.
  

Who should apply?
We are seeking professionals who meet one of the following qualification pathways:

• A Bachelor’s degree that includes at least 12 semester or 18 quarter hours of computer science coursework
  AND
  
• Seven years of consultative, administrative, or supervisory experience in information technology analysis or software automation testing
  OR
  
• A combination of education and directly related experience totaling eleven or more years.
  
  

Preferred qualifications and/or experience:

• Experience testing for accessibility compliance (WCAG 2.1+, ARIA, screen readers, etc.) is strongly preferred.
• Four or more years of experience as a Software Test Engineer, Software Developer, or Software Development Engineer in Test (SDET).
• Four or more years of experience performing integration testing of application programming interfaces.
• Experience designing, executing, and analyzing automated end-to-end and system tests within a cloud-native environment.
• Four or more years of experience working within a large, enterprise-level organization that supports multiple entities or business units.
• At least one year of experience working in an Agile development environment.
• Experience with web-based user interface automation using tools and frameworks such as Selenium and Cucumber.
• Experience writing test automation for Angular and/or Typscript application frontends with C# .Net Core backends.
• Experience conducting performance and security testing.
• ISTQB Certified Tester Advanced Level Test Automation Engineer certification.
  
  

Additional information:
Work schedule: 8:00 AM - 5:00 PM, Monday through Friday

Ready to start a rewarding career? Apply today!
Along with your application, please include:

• An updated resume
  
• Three professional references with contact information
  
  

Questions?
Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number #01016.


The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted.

Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810.

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