DSHS BHHA Residential Services Coordinator

Full Job Description

DSHS BHHA Residential Services Coordinator

The State Operated Living Alternatives (SOLA) program within the Behavioral Health & Habilitation Administration (BHHA) is hiring a Residential Services Coordinator. If you are a passionate, detail-oriented team player and self-starter with a positive attitude, this may be the next step in your career.

In this role, you'll be instrumental in the hiring and scheduling of 24 hour/7 days a week direct care staff that work within the Spokane SOLA program located in Spokane, WA. You will also assist with employee training and ensure compliance with WAC, federal regulations, and SOLA standard operating procedures.

Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

The schedule for this position is Sunday - Thursday, 8:00AM - 5:00PM, with a stand-by rotation.

Apply today and join us in our mission to partner with people to access support, care, and resources.

Some of what you'll do:

• Determine staffing needs and schedule coverage for each home.
• Carry the after-hours duty phone to respond to emergencies or call-outs as needed.
• Assist with the recruitment, training, and orientation of Attendant Counselor (AC) staff.
• Schedule and monitor mandatory training completion for staff.
• Review leave requests and inform staff about availability.
• Complete time and attendance records for staff and respond to emergent staffing needs.
• Facilitate ordering, purchasing, and payments for goods and services while addressing staff questions and concerns.

What we're looking for:

• Skilled in organization and management of staff schedules.
• Skilled in creating tracking, filing, and monitoring systems.
• Experience supporting people with developmental disabilities.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• Ability to work independently and as part of a team.
• Effective interpersonal and communication skills.
• Ability to anticipate problems and proactively work to mitigate them.

Who should apply?
Professionals with a High School Diploma or GED and successful completion of thirty specific job-related college quarter hours (listed below) AND three years of experience working with clients with developmental disabilities.

Required job-related college quarter hours:

• 5 credit hours in a 100 or higher-level English Composition class
• 25 credit hours in 100 or higher-level class in any of the following disciplines of which only 5 credits can be in Computer Science or Math: Psychology, Education, Human Services, Computer Science, Math

Or

High school graduation or GED and three years of experience as an Attendant Counselor 1, equivalent or higher-level class.

Questions? Please contact alex.baclaan@dshs.wa.gov and reference job number 01011.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Additional Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.



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