Driver License Examiner Assistant (Lebanon)

Full Job Description

NOTE: This posting will close on MARCH 15, 2026 or after 25 applications are received, whichever occurs first.

The Department of Transportation is actively looking to hire a Driver License Examiner Assistant in Lebanon, Pennsylvania.

This vital role within PennDOT involves supporting the Driver License Examiner in various tasks that are essential for ensuring highway safety.

One of the primary responsibilities includes assisting customers at the Driver License Center, where the examination of identity documents is crucial in the fight against identity theft and fraud.

By meticulously verifying these documents, the Driver License Examiner Assistant helps maintain the integrity of the licensing process and contributes to a safer driving environment for all.

If you are interested in making a meaningful impact in your community, consider applying for this position today!

Requirements

The role of a Driver License Examiner Assistant is centered around a Driver License Center, where they facilitate driver licensing and related services for the public.

This position entails a range of responsibilities, including professionally greeting customers and engaging directly with them to verify identification, assist in completing application forms, and inputting data into online driver license application systems.

The assistant also provides necessary forms and informational brochures tailored to the specific needs of each customer.

Additionally, they administer standardized knowledge tests to assess applicants' comprehension of motor vehicle regulations, driving laws, and traffic control devices, while conducting vision screenings using a telebinocular instrument to ensure visual acuity for all applicants.

In this capacity, the assistant is responsible for accurately entering test results and customer applications into online software systems via a PC terminal.

They must independently address inquiries and concerns from the public, demonstrating a thorough understanding of the services offered and the requirements for each, including the criteria for obtaining REAL ID and non-REAL ID products.

Furthermore, they provide essential information regarding driver’s license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver’s licenses (CDLs), ensuring familiarity with various restrictions and endorsements associated with commercial licenses.

Upon request, the assistant generates Restoration Requirements Letters for customers who visit in person.

Moreover, the assistant is tasked with ensuring the correct fee waiver codes are applied and properly documented whenever a fee waiver is necessary for processing customer transactions, adhering strictly to the Fee Waiver Guidelines.

They are also committed to following all aspects of the Driver and Vehicle Services Customer Service Policy and ensuring compliance with REAL ID regulations.

Additionally, they issue and scan the Non-Native Born US Citizen/Non-US Citizen Courtesy Form when additional information is required, thereby maintaining a high standard of service and accuracy in all interactions.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel as needed

• Telework: You will not have the option to telework in this position.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.