Contract Driver / Lake Kennedy / Parks & Recreation #9125
City of Cape Coral
FreshPosted Jan 28
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Posted: January 28, 2026 (2 days ago)
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Driver & Identification Service Center Consultant - Fort Dodge
State of Iowa
645 Iowa Department of Transportation
Location
Fort Dodge, Iowa, 50319
Salary
$22.49 - $33.33
per hour
Type
Closes
February 9, 2026More State jobs →
Job Description
Summary
This job involves leading a team at a driver's license and ID service center, where you'll help customers with licensing questions, conduct driving tests, and issue documents while ensuring everything meets safety standards.
It's a mix of office work like answering phones and mentoring staff, plus outdoor tasks like road tests in various weather.
A good fit would be someone with strong customer service skills, leadership experience, and a passion for helping people stay safe on the roads.
Key Requirements
- Valid, unrestricted driver's license (minimum operator's license) with possible corrective lenses
- Pass federal and local name-based and fingerprint criminal history background checks
- Expert knowledge of driver's license eligibility, licensing requirements, and federal REAL ID standards
- Ability to administer and score various driving examinations including motorcycle, car, truck, passenger, CDL pre-trip, skills, and road tests
- Experience reviewing state and federal records/databases to determine issuance eligibility and conducting re-exams (written, driving, visual)
- Strong customer service and team leadership skills, including assisting supervisor, mentoring, and knowledge sharing
- Comfort working in a fast-paced environment with exposure to all weather elements during drive tests
Full Job Description
Are you interested in leading a team focused on the excellence of a customer-driven environment?
At the Iowa Department of Transportation, the focus of a Driver & Identification Service Center Consultant is ensuring safe mobility through professional customer service and team leadership.
Every task and customer helped by you will contribute towards the Iowa DOT Mission of Making Lives Better Through Transportation and five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.
Your role as a Consultant in our fast-paced, high-volume work environment will focus on a variety of tasks, both in the office and outside, through the following responsibilities:
- Assist supervisor with team responsibilities, coordination, and efficiency as needed
- Being a point of contact for customer questions and inquiries through answering phones, conducting driving tests, or issuing licenses and IDs
- Providing expert knowledge of driver’s license eligibility, licensing requirements, and identification requirements based on the federal REAL ID standards and issuing license, or identification documents off of eligibility
- Administering and scoring motorcycle skills, car, truck, passenger, and CDL pre-trip, skills, and road driving examinations
- Reviewing State and Federal records and database information to determine issuance / non-issuance eligibility; conducting re-exams for re-issuance purposes (written, driving, or visual)
- Supporting teammates through knowledge sharing, training, mentoring, etc.
Work Conditions: When administering drive tests, you’ll be exposed to all weather elements and driving skill levels for an extended period. Rain and winter clothing will be provided.
Hours:Monday through Friday 8:00 AM to 4:30 PM;
Occasional in-state travel will be expected along with reporting to various locations as needed.
As a State of Iowa employee, you will be eligible for the following benefits:
- Competitive pay and benefits package including health, dental, flexible spending, and life insurance
- Insurance benefits start the first month following 30 days of employment and costs can be reviewed here.
- Opportunities for professional growth and development.
- Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
- Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
- Optional 401A plan with employer contributions.
- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).
We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!
Special Requirements:
- Before Hire: Must possess and maintain a valid, unrestricted, except for corrective lenses, and driver's license (minimum of an operator's license) and must pass federal and local name-based and Fingerprint criminal history background checks.
- After Hire: Must obtain and maintain required American Association of Motor Vehicle Administrator certifications, must attend a Motorcycle Rider Education Safety course, and attend department training sessions as required. Training classes and time will be provided upon hiring.
NOTICE: This position is covered under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45.
You have the freedom to flourish in Iowa – Apply now!
The Iowa Department of Transportation is an equal-opportunity employer.
If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us
Reasonable accommodation such as interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.
Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.
The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.
For more information, please visit www.e-verify.gov
Qualifications
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:1) Graduation from an accredited four-year college or university.
2) Four years of full-time work experience in public administration (e.g., public sector clerical or managerial work, program oversight, strategic planning, auditing, or law enforcement).
3) A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
4) Current, continuous experience in the state executive branch that includes experience equal to two years of full-time work within the Motor Vehicle Division of the Iowa Department of Transportation.
For additional information, please click on this link to view the job description.
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