Domestic Violence Court Case Manager

Full Job Description

61^st JUDICIAL DISTRICT COURT

Created by state law in 1968, the 61stDistrict Court has a high-volume caseload.

The court has jurisdiction within the City of Grand Rapids, the second largest city in the state and the largest in Kent County.

The 61stDistrict Court is comprised of six (6) elected judges, one (1) appointed attorney magistrate, and a dedicated support staff in the Clerk’s Office and Probation Department..

The 61stDistrict Court Team is committed to providing excellent customer service to the public, and to ensuring the effective and impartial management of cases.

POSITION OVERVIEW
The Domestic Violence Case Manager (DVCM) will play a crucial role in the newly established Domestic Violence Court, working to support defendants charged with qualifying offenses. This grant-funded position requires a dedicated professional to monitor and supervise participants ordered by the court to participate in the DVCM Program; ensures adherence to the court ordered conditions of program participation, performance expectations, facilitate team meetings, and provide progress updates. The DVCM will collaborate with various stakeholders, including community agencies, partners, judges, attorneys, service providers, and victims, to deliver comprehensive services and assistance.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Flexibility to adjust work week hours to provide services.
• Plans, organizes, coordinates, and monitors the activities of the Problem-Solving Court program.
• Serves as a link between each of the members of the Problem-Solving Court Team and participant.
• Schedules and meets with participants to discuss program details.
• Attends pre-hearing staffing and hearings to evaluate and direct Problem-Solving Court operations, case management, and Problem-Solving Court team cohesiveness and understanding of Problem-Solving Court concepts.
• Adheres to program policies and protocols, as well as to 42 C.F.R. Part 2, HIPAA, and other state and local confidentiality laws.
• Attends case staffing and court hearings to report participant compliance/noncompliance and recommend incentives and sanctions
• Collaborates with government and community agencies in order to meet programmatic goals, funding requirements, and provide effective programming and ancillary services.
• Contributes to the efficiency and effectiveness of the Court’s services to its customers by participating as an active member of a team.
• Demonstrates regular and predictable attendance, including attendance at required meetings.

This position description does not constitute an employment agreement between the 61st District Court and the employee and is subject to change by the Court as the needs of the Court and requirements of the position change.

Requirements

EDUCATION
Bachelor's degree from an accredited college or university in criminal justice, behavioral sciences, corrections, psychology, social work, rehabilitation counseling, or guidance counseling.

-- OR --

Bachelor’s degree and at least three (3) years of paid full-time experience working in substance or alcohol abuse or the mental health field.
The qualifications listed above are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties of the job.

NECESSARY SPECIAL REQUIRMENTS

• Successful completion of Criminal and Employment Background investigation required. Valid vehicle operator’s license.

Qualifications

REQUIRED COMPETENCIES

KNOWLEDGE

• English grammar, spelling, punctuation
• Considerable knowledge of court procedures and policies, legal documents, laws, and other information pertaining to the court or court procedure
• Computer uses and applications
• Modern office practices and procedures and skills in the operation of standard office equipment. Good working knowledge of word processing and data entry computer software

SKILLS

• Skills to establish rapport with offenders to gain their confidence and cooperation and to engage offenders who may respond negatively to outreach efforts.
• Interpersonal skills necessary to establish and maintain effective working relationships with other court and city employees as well as various organizations and the public.
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

ABILITIES

• Meet schedules and deadlines of the work.
• Maintain the confidentiality of information and professional boundaries
• Establish rapport with offenders to gain their confidence and cooperation and to engage offenders who may respond negatively to outreach efforts.
• Work independently on case assignments and understand the problems faced by families from all cultural backgrounds and economic levels.
• Follow oral and written instructions and communicate effectively in both mediums.
• Work under stressful working conditions and sustain a high paced work environment.
• Make decisions in accordance with laws, regulations, rules, and departmental policies and procedures and exercise independent judgment.
• Delegate tasks, evaluate job knowledge and performance and provide direction/supervision to subordinate clerical positions.