Disease and Intervention Specialist - Max Clinic (DRIS)

Full Job Description

This full-time term-limited temporary (TLT) position will work primarily out of the Sexual Health Clinic at the Harborview Campus. Max Clinic is an invitation only, drop in, incentivized HIV clinic. The goal is to reach the most vulnerable populations that either have never engaged in HIV medical care or have a history of intermittent HIV medical care with poor adherence to medication. MAX Clinic tries to reduce barriers of engagement in medical care. The patients in MAX Clinic are typically unstably housed, have mental illness and/or substance use disorder.

Temporary opportunity. Term-Limited Temporary (TLT) positions are "at-will" positions but are eligible for benefits. This TLT is currently anticipated to last for one (1) year. However, funding sources for this work remain uncertain and dependent upon decisions actively being made at both the federal and local levels. As a result, the end date of this position may be adjusted based on those decisions. The County and the Department continue to work to secure long term funding sources.

This vacancy can also be filled as a Special Duty opportunity.

For Special Duty Assignment interest, you must be a Career Service, Career Service Exempt or other regular (non-temporary) employee in King County who has completed their initial County probation.

You must have supervisor approval prior to taking a Special Duty Assignment.

Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Commitment To Equity and Social Justice

Named after Dr.

Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world.

It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities.

With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups.

Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Requirements

• Room and assess a patient’s needs when they arrive in clinic.
• Recruit referred patients into clinic through telephone calls, letters, field visits, and hospital visits.
• Educate new patients about the Max Clinic and ensure that appropriate enrollment paperwork is filled out.
• Outreach to patients due for follow-up visits.
• Escort Max patients to appointments, blood draws, immediate imaging, ED admissions, etc.
• Respond to text and jail alerts for Max Clinic patients or potential Max Clinic patients.
• Create and sustain relationships with emergency room social work teams at NW Hospital, UWMC and HMC to navigate systems to efficiently approach potential Max patients.
• Serve as a liaison for each Max Clinic patient and help them to navigate the broader health care system as well as medical care within the Max Clinic.
• Provide psychosocial support tailored to patients’ level of need.
• Trouble shooting and addressing barriers to care and adherence.
• Coordinate with other case managers and community providers to support engagement in care.
• Coordinate with Department of Corrections/King County Correctional Facility release planning team.
• Provide education and counseling re: HIV and medication adherence.
• Educate community providers and agencies about Max Clinic.
• Assess services needed that day for each patient and prepare Max Clinic patients to see the provider-scheduling in EMR, asking nursing team to obtain vitals.
• Manage payment and accounting for gift cards and bus passes for patients.
• Process patient specimens and transport the specimens to the HMC lab for testing.
• Maintain the safety of the clinic environment by implementing appropriate infection control protocols, responding to inappropriate patient behavior and deescalating patients in crisis.
• Pick-up, safely store and give prescribed medications to patients in clinic.
• Participate in weekly team huddles to communicate critical patient updates that require follow-up.
• Other duties as assigned.

Qualifications

Required:

• Ability to approach potential clients in a variety of community settings and quickly establish rapport in order to engage them in HIV/STD services
• Ability to work in a fast paced, rapidly changing environment while juggling competing priorities and maintaining composure and safety.
• Experience working with electronic medical records and conducting chart reviews to investigate cases or coordinate patient care
• Ability to collaborate effectively with an interdisciplinary care team of DRIS, social workers and medical providers
• Demonstrated experience working with people experiencing substance use, homelessness and mental health concerns and overall behavioral health issues from a harm reduction framework
• Demonstrated interviewing and elicitation (the act of obtaining, drawing out, or bringing out responses of others) skills.
• Ability to provide HIV health information simply and concisely.
• Knowledge and demonstrated application of motivational interviewing and motivational skills.
• Experience with data entry.
• Ability to protect public health information (PHI) and other confidential information.
• Ability to follow procedures/protocols and apply them to unpredictable situations.
• Demonstrated ability to work effectively with people of diverse backgrounds.
• Effective and respectful verbal and written communication skills.
• Knowledge, skills and abilities in the areas of medical terminology, diagnosis and treatment.
• Ability to establish and maintain effective, respectful working relationships.
• Able to speak and write effectively resulting in good notes and reports.
• Ability to work independently and exercise good judgment in making decisions.
• Experience with computer applications including Word, Excel, Access and web browsing.
• Possess a valid WA State driver's license or ability to obtain one within 90 days of hire and willing and able to drive a county vehicle in the day and night time hours.
• Valid BLS/CPR certification upon hire.

Desired:

• Fluency in Spanish.
• Experience working with EPIC medical records.
• Direct service experience working with vulnerable populations.

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce.

To reach this goal we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:

• NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Please note: Cover letters, resumes, and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above.

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR.
• The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.

When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description.

This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.

• If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Work Schedule

This position is Monday-Friday, 8:00am-4:30pm. This position is non-exempt and eligible for overtime.

Work Location

This position is located at Harborview Medical Center, 908 Jefferson St. Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Union Membership

This position is represented by Local 21 Labor Union.

Contact

For questions about this position, please contact Sarah Dunkinson, sdunkinson@kingcounty.gov.