Deputy Director of Public Social Services-Self-Sufficiency

Full Job Description

The County of Riverside’s Department of Public Social Services, Self Sufficiency Division, is seeking a qualified Deputy Director of Public Social Services in Riverside.

The Self-Sufficiency Division consists of approximately 2200 staff throughout 14 offices throughout the county. The Deputy Director of Public Social Services will provide strategic vision, leadership, and operational oversight to Self-Sufficiency administrative support service managers, including supervision of multidisciplinary teams totaling over 300-400 staff and administration, including multiple offices through out Riverside County.

The incumbent will provide oversight and direction to the Self-Sufficiency division, including analysis of proposed legislative and program changes and evaluation of impacts to budget, staffing, and operational processes; oversee the development and implementation of program policies and procedures.

The incumbent will be required to travel to various offsite locations and other department offices, as necessary. The position will require the incumbent to perform other duties as assigned.

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Competitive candidates will have a minimum of three years of managerial or executive-level experience within a Department of Public Social Services and a strong knowledge of SSD programs, including CalFresh, CalWORKs, Medi-Cal, and Welfare-to-Work.

Current Deputy Directors within the Department of Public Social Services who meet the desired qualifications and are interested in a lateral opportunity are encouraged to apply.

Meet the Team!

The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

Requirements

• Plan, administers, and monitors the operation of a major functional division or multiple administrative units of the Department.

• Develops, monitors and controls budgets and expenditures in areas of assigned responsibility.

• Analyzes the quarterly Administrative Claim Staff Monitoring information for consistency with program operations and other required program reporting.

• Manages the Departments Human Resources program including employee records management, internal security, Worker's Compensation, and ADA compliance.

• Provides input to Management Services for budget preparation, preparation of program audit exception responses, facilities and staffing requirements.

• Ensures quality and conformance with legislative, regulatory and policy mandates regarding the administration of programs in areas of assigned responsibility.

• Selects, trains, supervises and directs subordinate management personnel.

• Through subordinate staff, manages direct social service delivery programs.

• Directs the implementation of all new/revised programs and policies and develops program performance measures to ensure compliance with mandated requirements.

• Acts as the Department's liaison with community groups and other governmental agencies regarding areas of program responsibility.

• Oversees a corrective action program that ensures the department's performance is within error rate and performance tolerance levels.

• Coordinates with State and Federal agencies regarding new CalWORKs program and reporting requirements.

• Develops and recommends program policies and procedures changes.

• Disseminates and interprets program policies and procedures to subordinate supervisors and explains application.

• Confers with department personnel, County departments, and other governing agencies in completing assignments, solving mutual problems, or exchanging program information.

Qualifications

Education: Possession of a Bachelor's degree from an accredited college or university in social work, the social/behavioral sciences, public/business administration, or a closely related field. (A master's degree in one of the aforementioned disciplines is preferred.)

Experience: Five years of experience in the administration or management of social services programs, Welfare Reform, community & government relations, financial/administrative services, or management of major administrative units, division, or programs. (A Master's degree from an accredited college or university in social work, the social/behavioral sciences, public/business administration or a closely related field may substitute for up to a maximum of two years of the required full time experience.)

Knowledge of: Principles of public social service administration; principles of personnel administration, supervision, evaluation and employee development; principles of management, including planning, organizing, staffing, directing and controlling a large staff; methods and techniques of analyzing administrative systems and procedures in terms of efficiency and effectiveness; principles of budget preparation and fiscal management; plan, organize and direct the work of a large staff.

Ability to: Analyze administrative and/or fiscal problems, and make appropriate program recommendations on budgeting, staffing and administrative organization; interpret and apply federal, state and county laws, regulations and policies or public social service programs; develop and maintain cooperative working relationships with a variety of department staff, government, business and community officials; develop and prepare concise and logical oral and written reports; strong written and verbal communication skills.

Additional Information

Job Competencies: (Work performance measures)

• Proficiently prioritizes multiple assignments.

• Takes actions in an independent manner.

• Performs effectively under pressure and deadlines.

• Motivates staff to meet organizational goals.

• Considered the department's expert resource in assigned area.

• Demonstrates ethical behavior and sound business practices.

• Makes sound, accurate decisions under pressure and tight time constraints.

• Interfaces with others in a positive manner.

• Delegates work effectively to meet organizational goals.

• Displays a practice of developing subordinates skills to prepare them for grater professional responsibilities.

• Provides composed leadership to staff in stressful situations.

• Takes initiative to keep current on professional knowledge needs for assignment.

• Skillfully gains trust and confidence of staff and motivates them to perform proficiently.

Other Requirements

License/Certificate: Possession of a valid California Driver’s License is required.

What's Next?

Applicants who are current employees of the Department of Public and Social Services (DPSS) may be considered before other applicants depending on the volume of applications received.

For questions regarding this recruitment

Contact Christopher Recinos at CRecinos@rivco.org with any questions regarding this recruitment.