Full Job Description
Lead with service. Grow people. Keep Iowa moving.
Are you passionate about delivering exceptional service and building strong relationships?
The Iowa Department of Transportation is seeking a Deputy Director to help lead our Human Resources Bureau with a customer-first mindset.
You’ll champion our core values, Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity without Exception, while empowering a high-performing HR team that supports every employee’s journey.
This role is based in Ames, IA, and requires daily in-person attendance.
What You’ll Do
- Lead with Service: Provide responsive, solution-oriented support to managers and employees on HR policies, benefits, classification, and workforce planning.
- Drive Talent Excellence: Oversee hiring, onboarding, retention, and a centralized hiring process to ensure efficiency and consistency.
- Empower Your Team: Supervise and coach HR professionals, delivering consistent, high-quality service across programs.
- Optimize Processes: Implement best practices for compliance with state/federal rules and regulations.
- Collaborate for Impact: Partner with bureau leadership on structure, staffing, budget planning, policy updates, and process improvement initiatives.
What We’re Looking For
- A service-oriented leader skilled in customer service and relationship building
- Expertise across HR operational programs: recruitment, selection, compensation, benefits, classification, and compliance
- Clear, professional communication with diverse stakeholders
- Experience driving process improvements
Ready to lead with service? Apply today and help us build a stronger, more connected Iowa DOT workforce.
What we offer YOU:
- Competitive pay and benefits package including health, dental, flexible spending, and life insurance
- Insurance benefits start first of the month following 30 days of employment. 2025 health and dental insurance premiums can be foundhere
- Opportunities for professional growth and development
- Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year
- Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
- Optional 401A plan with employer contributions
- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling, legal, financial)
We encourage you to view more about the State of Iowa Employee benefits and costs at theState of Iowa Employee Benefits Website!
The classification for this position is Public Service Manager 1
You have the freedom to flourish in Iowa – Apply today!
The Iowa Department of Transportation is an equal opportunity employer.
If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at:aa-eeo@iowadot.us
Reasonable accommodation such as: interpreter, translator, written materials, modified equipment / devices, ADA access, etc. This does not include scheduling needs.
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.
Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.
The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.
For more information, please visitwww.e-verify.gov.
Qualifications
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.
2) Eight years of full-time work experience in program administration, development, management, or operations.
3) All of the following (a and b):
a. Four years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
4) All of the following (a, b, and c):
a. Two years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and
c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is
also equivalent to one year of full-time experience or education.
5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.
For additional information, please click on this
link to view the job description.