Departmental Technician 7-E9/ Policy Technician

Full Job Description

At MSHDA we pursue equitable housing outcomes for underserved populations, including but not limited to race, gender, disability, religion, age, weight, socioeconomic status, and LGBTQ+.

We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness.

This position will provide technical and administrative support for the Policy Management unit and Housing Choice Voucher Program participants by applying knowledge related to policies, procedures and practices following HUD regulations within the Housing Choice Voucher program.

The primary responsibility of the position is to compile, review, and monitor the workflow for incoming and outgoing requests for technical assistance by MSHDA staff and contracted partners, pre-hearing conferences, reasonable accommodation, program eligibility and termination review, Violence Against Women Act (VAWA) requests, and program policy updates.

This position will assist Policy Management staff with clerical and administrative support and file review to ensure administrative plan and standard operating procedures have been met.

This position will assist with review of SEMAP file audits; reasonable accommodation, eligibility and termination review, and administrative plan and standard operating procedure updates and communication to MSHDA staff and statewide partners.

For additional information, please see the links below:

Position Description
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MSHDA is a Veteran Friendly Employer. Veterans and Military Spouses are encouraged to apply.

Requirements

Education

Education typically acquired through completion of high school

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service. 

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service. 

OR 

One year of experience as a technician or paraprofessional equivalent to the entry level in state service. 

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. 

OR 

One year of experience performing administrative support activities equivalent to the 9-level in state service. 

OR 

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Qualifications

Departmental Technician 7 

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement. 

Departmental Technician 8 

Possession of a Bachelor’s degree may be substituted for the experience requirement. 

Departmental Technician E9 

Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Additional Information

To be considered for this position you must:

1. Attach a cover letter describing what strengths and work experience you bring to this position.
2. Attach a copy of your detailed resume to the job application. Dates of employment should include month and year and hours per week.
3. Attach a copy of your official college/university transcript(s), if you have completed any college/university.

Failure to complete any of the above items may result in your application not being considered.

Also, information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions.

Unsupported responses may not be considered further.

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal.

A scanned or electronic copy is acceptable if it contains the elements listed above. The college/university does not have to send the transcripts directly to MSHDA.

Review more information regarding official transcripts.

Your application for any position does not guarantee that you will be contacted by MSHDA for further consideration. Only those applicants interviewed may be notified of the results.

Based on operational needs, hybrid remote work and alternate work schedule requests for this position may be considered.

Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.

Please note that weekly onsite work will be required. Work must be performed in the state of Michigan.

As a Condition of Employment: this position requires successful completion of a background investigation, drug test and a financial disclosure review.

Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at 855-524-5627.

View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf