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Posted: February 19, 2026 (1 day ago)

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Departmental Analyst 9-P11 - Customer Support Section

State of Michigan

Health and Human Services - Central Office

Fresh

Location

Michigan, 48909

Salary

$25.85 - $40.51

per hour

Type

Closes

February 27, 2026

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves reviewing applications and managing cases for children with special health care needs, ensuring they get the right financial support and services.

It also includes advising local health departments, providers, and families on program rules to promote coordinated care.

A good fit would be someone with experience in social services or healthcare administration who enjoys helping families and working with complex medical cases.

Key Requirements

  • Possession of a bachelor's degree in any major
  • For Analyst 9: No specific experience required
  • For Analyst 10: One year of professional experience
  • For Analyst P11: Two years of professional experience, including one year equivalent to intermediate level
  • Ability to analyze and interpret policies for decision-making on caseloads
  • Experience managing caseloads with long-term, complex medical needs
  • Skills in providing consultation to health departments, providers, and clients

Full Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

Departmental Analyst 9-P11

Position is responsible for review and analysis of applications and financial participation for individuals who are applying for Children’s Special Health Care Services (CSHCS) program coverage.

Assume overall responsibility for the management of an assigned caseload of clients with long-term, complex medical needs.

Analyze and interpret program and department policies to make appropriate decisions concerning the caseload.

Serves as the key resource person to carry out CSHCS policies and objectives of promoting community based, family centered, coordinated care by providing program expertise and consultation to local public health departments, health care providers, clients and members of the public and other state agencies.


Position Description
Job Specification

To be considered for this position you must:
  • apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
  • relevant experience and/or education referred to in supplemental questions must be documented in resume, transcript and/or application to allow for accurate screening.
  • attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • attach a cover letter.
  • if applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts.

    Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

    Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

    Requirements

    Education for Departmental Analyst 9-P11
    Possession of a bachelor's degree in any major.

    Experience for Departmental Analyst 9-P11

    Departmental Analyst 9
    No specific type or amount is required.

    Departmental Analyst 10
    One year of professional experience.

    Departmental Analyst P11
    Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.

    Additional Information

    The physical location of this position is 400 S. Pine, Lansing MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

    Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

    Ingham County MapEmployees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
    • A secure work location that allows privacy and prevents distractions.
    • A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
    • Suitable lighting, furniture, and utilities.
    Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.

    The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

    Departments reserve the right to close postings prior to the closing date based on the volume of applications received.

    If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

    For information about this specific position, please email MDHHSVacancies@michigan.gov. Please reference the job posting number in subject line.

    Follow us on LinkedIn for more job opportunities!

    #MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes
    MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

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Posted on NEOGOV: 2/19/2026 | Added to FreshGovJobs: 2/20/2026

Source: NEOGOV | ID: neogov-michigan-5243024