DA Program Representative (Drug and Alcohol Program Representative)

Full Job Description

Are you energized by showcasing data to drive meaningful change? Do you enjoy supporting team efforts and supporting process improvement efforts? If you are a detail-oriented, collaborative professional who wants to strengthen the quality of gambling and substance use disorder prevision, intervention, treatment, and recovery services across the Commonwealth, the Department of Drug and Alcohol Programs has an exciting opportunity for you!

Requirements

This position plays a key role in advancing the Department of Drug and Alcohol Programs through data-informed quality improvement initiatives. The individual will support efforts to strengthen program performance, enhance service delivery, and promote accountability across the substance use and gambling service system.

Using structured approaches to evaluate and refine workflows, the individual will help build internal and external processes and provide technical assistance based on data-driven outcomes and analysis. This work will also inform proposed changes to systems, laws, regulations, and requirements and is aimed to improve outcomes and strengthen overall system efficiency. This position requires independent responsibility while rooted in close collaboration with internal and external partners.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• Free Parking
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

Two (2) years of professional experience in a social services agency providing direct social services, case management services, program planning, program monitoring, program evaluation, allied health services, or quality assurance services; and a bachelor's degree in the behavioral sciences, public health or human services administration, or a closely related field.

Graduate course work in the behavioral sciences, public health or human services administration may be substituted for up to one year of the required experience. or

Any equivalent combination of experience and training which includes two (2) years of professional experience in a social services agency providing direct social services, case management services, program planning, program monitoring, program evaluation, allied health services, or quality assurance services and 24 college level credits in the behavioral sciences, public health or human services administration.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.