Customs Entry Officer

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S.

Customs and Border Protection, Office of Field Operations, Center of Excellence and Expertise, located in the following locations: Douglas, AZ Kansas City, MO Long Beach, CA Middleburg Heights, OH Mobile, AL Newark, NJ Nogales, AZ Otay, CA Philadelphia, PA Providence, RI Queens, NY Seattle, WA San Luis, AZ Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Analyzing and interpreting customs documents and requirements Applying customs laws, regulations, and procedures Determining of rates of duty, classification of merchandise, and entry requirements Applying conversion of foreign weights and measures; while verifying the conversion of foreign currency to United States currency as submitted on the assigned entry.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Education Substitution: Successful completion of one year (or more) of full-time graduate education from an accredited college or university may substitute for the experience required at this level.

This education must demonstrate the skills necessary to do the work. Check with your school to determine how many credit hours comprise a year of graduate education.

If that information is not available, use 18 semester or 27 quarter hours. OR Superior Academic Achievement (SAA) may also substitute for the experience required.

It is based on (1) class standing, (2) grade-point average (i.e., GPA 3.0 or higher of a possible 4.0, excluding pass/fail credits.

Pass/fail credits cannot be more than 10% of total credits), or (3) honor society membership. Review Superior Academic Achievement (SAA) to see if you qualify under this provision.

Please see http://www.opm.gov/ for additional information.

OR Combining Education and Experience: When combining education with experience, first determine the applicant's total qualifying education as a percentage of the education required for the grade level; then determine the applicant's experience as a percentage of the experience required for the grade level; finally, add the two percentages.

The total percentage must equal at least 100 percent to qualify an applicant for that grade level.

For example, an applicant for a GS-184, Sociology, position has successfully completed 60 undergraduate semester hours, including 24 semester hours in sociology, and, in addition, has 2 full-time years of appropriate experience that demonstrates that the applicant possesses the necessary analytical and communication skills.

The applicant would qualify for GS-5, since the 60 semester hours (the equivalent of 2 years of undergraduate education, or 50 percent of the total requirement) were supplemented by 2 additional years of appropriate experience that provided the remaining 50 percent of the total required education and experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 04/14/2026.

In order to be considered for this position, you must complete all required steps in the process.

In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on the online assessment may also result in your removal from consideration. Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible.

View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website.

To be considered eligible under CTAP/ICTAP, you must be placed in the Well-Qualified category for this position, as described within this announcement.

In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement. Major Duties:

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Center of Excellence and Expertise.

The selections will be made and oversight of these positions will be maintained by the Field Offices, but the physical locations of the positions will remain in the duty location chosen.

Field Office Centers: Atlanta- Consumer Products & Mass Merchandising (CPMM) Buffalo- Industrial & Manufacturing Materials (IMM) Chicago- Base metals (BM) Detroit- Automotive & Aerospace (AA) Houston- Petroleum, Natural Gas & Minerals (PNGM) Laredo- Machinery (MACH) Los Angeles- Electronics (ELEC) Miami- Agriculture & Prepared Products (APP) San Francisco- Apparel, Footwear & Textiles (AFT) As a Customs Entry Officer you will assist with detecting and preventing terrorists and instruments of terror from entering the United States, enforcing applicable laws, and facilitating the orderly and efficient flow of legitimate trade and lawful travelers.

This position starts at a salary of $50,460.00 (GS-07, Step 1) to $65,599.00 (GS-07, Step 10) with promotion potential to $116,362 (GS-12 Step 10).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Typical work assignments include: Analyzing and reviewing entry and related documents to build familiarity with requirements.

Determining rates of duty, classification of merchandise, and entry requirements.

Providing established information on clearly established legal procedural rulings, describing importers' and brokers' rights under law and regulation and answering questions on established procedures for filing protests, claims and requests for reliquidation.

Reviewing the Automated Commercial Environment (ACE) protest and claims module for accountability, accurate tracking, and proper disposition.