Customer Service Representative 1
City of Indianapolis
StalePosted Jan 27
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Posted: March 20, 2026 (1 day ago)
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Customer Service Representative 1
City of Indianapolis
Marion County Treasurer
Location
Indianapolis, Indiana, 46204
Salary
From $33,520.50
per year
Type
Full-Time
More Other jobs →Closes
May 20, 2026
Job Description
Summary
This job involves handling customer inquiries about property taxes, processing payments and claims, and maintaining tax records for the city's treasurer's office.
It requires using basic office equipment and computers to assist the public and other agencies with tax-related issues.
A good fit would be someone detail-oriented with experience in clerical work, especially in records management, who enjoys helping people and working in a busy government setting.
Key Requirements
- High School Diploma
- Two years of clerical experience maintaining real estate property tax records
- Ability to answer questions in person and on the phone about tax records
- Process incoming tax payments and correspondence
- Research and process Treasurer's Surplus claims
- Search and prepare clearances for permits (e.g., alcoholic beverage, mobile homes)
- Search for delinquent taxes and assist with Sheriff Sales
Full Job Description
Under limited supervision, performs work of moderate difficulty in the reviewing, processing, recording and maintenance of property tax records. (Uses 10-key adding machine, fax machine, copier, mainframe terminal, fiche reader and computer).Agency Summary
The purposed of the Marion County Treasurer's Office is to bill, collect, invest, and distribute property taxes and provides financial analysis related to these functions.
Equal Employment Opportunity
The City of Indianapolis Marion County is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
Requirements
Answer questions in person and on the phone of the public and other government agencies in relation to tax records, current and past.Process incoming tax payments and correspondence (seasonal processing consumes more time).Process and research Treasurer's Surplus claimsSearches and prepares various clearances (i.e.
Alcoholic beverage permits, mobile homes moving and/ or titling permits, permits for license from City Controller)Searches for delinquent taxes for employees of all political subdivisions (libraries, state,schools)Searches for Sheriff Sale of delinquent property taxesAssists the public with tax related issuesPerform other duties as assigned.
Qualifications Requires a High School Diploma and two years of clerical experience maintaining real estate property tax records.
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