Criminal Information Tech II

Full Job Description

This position may be eligible to work a hybrid schedule of both in-office and telework days. A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.

The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

The Division of Child and Family Services (DCFS) is looking for a dedicated person to work as a Criminal Information Technician II in their State Office. They conduct background screenings for the purposes of kinship placements and for other purposes where an applicant will have direct access to children.

Responsibilities/Duties
The Criminal Information Technician II:

• Enters data into a computer system and retrieves, corrects, or deletes previously entered data.

• Checks delegated email address, processes requests and questions accordingly.

• Works with caseworkers, kinship workers, and applicants.

• Conducts criminal and child abuse background screenings using specified programs, such as UCJIS, SAFE, and Courtlink.

• Receives, processes, and responds to information requests from DCFS caseworkers.

• Tracks and organizes requests using Google sheets and Google drive.

• Prepares for and attends background screening review committee.

• Searches and reviews fingerprint files manually.

• Prepares and enters applications into the Office of Background Processing DACS system.

• Processes out of state child abuse registry checks.

• Carries a caseload of background screening requests.

• Other duties that relate to screening and finding kinship placements.

• Performs required on call work on a rotation basis with the team.

• Maintains accurate records and logs.

• Ensures that agency and/or state records are properly classified, processed, and controlled.

• Writes or drafts correspondence, reports, documents, and/or other written materials.

Qualifications

• Understands principles, practices, and procedures of an office environment

• Exhibits active listening and comprehensive skills; communicates effectively verbally and in writing in English

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records

• Works efficiently and knowledgeably in Google drive with Google documents / spreadsheets

• Organizes information in a clear and concise manner

• Able to use automated software applications

• Exhibits critical thinking skills; understands research methods, techniques, and/or other sources of information

• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Makes decisions or solving problems by using logic

• Able to work independently in a telework environment

• Skilled at working in a fast-paced environment

• Works with people in a manner which shows sensitivity, tact, and professionalism

• Maintains confidentiality

Preference
Preference may be given to candidates who:

• Are current employees of the State of Utah
• Have professional work experience conducting criminal background checks

Why You Should Join Our Team

Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities.

Experience a sense of achievement for a job well done and enjoy work life balance!

We offer great health benefits and retirement plans, generous paid time off, and a balanced work schedule to afford quality time spent with your family.

Click here for Benefits Worth Working For

The Agency

The mission of the Utah Division of Child and Family Services is to keep families safe from abuse and neglect through the strengthening of families.

Click here to see more information about DCFS

Additional Information

This position may be eligible to work a hybrid schedule of both in-office and telework days. A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.

The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

Driver License Requirements: Must have a valid driver's license. Occasional in-state travel required.

Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules

Incumbents work with Bureau of Criminal Identification (BCI) systems daily. In accordance with BCI policy, candidates must pass initial certification and maintain certification.

Working Conditions
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Physical Requirements
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.