Credentials Technician (Office Automation)

Full Job Description

About the Position: This position is located at Madigan Army Community Hospital in Tacoma WA. Tacoma is a diverse city nestled between Seattle and the state capital of Olympia.

Tacoma is located on the shores of Commencement Bay, within pristine eyesight of Mount Rainier. World-class museums, hotels and theaters.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities 30 Percent or More Disabled Veterans Current Civilian Employees of the Defense Health Agency (DHA) Current Permanent Department of Defense (DoD) Civilian Employee Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized experience is defined as: One year of specialized experience in the Federal service which includes documented experience which demonstrates communicating with providers or institutions regarding policy requirements, using medical automated systems or databases for researching, analyzing, or collecting data to ensure health care personnel are in compliance with current regulatory and procedural requirements; preparing a variety of reports, documents or correspondence, and maintaining files or databases.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Proficiency Requirement: Position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

You will be evaluated on the basis of your level of competency in the following areas: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Major Duties:

• Administer credentials and clinical privileging for physicians and non-physician health-care practitioners who require individual clinical privileges.
• Granting/renewal of clinical privileges, appointment/reappointment to the medical staff, augmentation/modification of clinical privileges, management of adverse privileging actions, and maintenance of all practitioner credentials files (PCFs).
• Initiate PCFs for health care practitioners providing patient care at Evans Army Community Hospital, ensuring that information is complete and accurate.
• Conduct primary source verification of credentials contained in PCFs verbally or in writing and/or review of reference literature.
• Following notification of adverse events/information, analyze the event/information, taking into full consideration factors such as the impact to patients, liability for the hospital, and available evidence.
• Advise staff and make recommendations on limiting, suspending, or revoking clinical privileges.
• Receive and prepare responses to letters of inquiry received from other hospitals, licensing agencies, etc. Utilize a personal computer and word processing and database software in order to provide office automation support.