Court Case Manager 2 (41-1071) Prince of Wales

Full Job Description

The Prince of Wales Trial Court of the Alaska Court System (ACS) invites applications for the position of Court Case Manager 2 (salary range 12). This position is responsible for case flow and courtroom management and utilizes court rules, procedures, and protocols outside and inside the courtroom.

** Employees transferring from another State of Alaska agency or applicants with prior legal work experience or education in the legal field may receive consideration for advance step placement. **

Case Management Clerk and Counter Clerk / Telephone ClerkProvides comprehensive case management for all case types from filing through closure, including maintaining case records, tracking filings and judgments, processing post-judgment activity, and distributing court documents to authorized parties and agencies.

Coordinates and schedules hearings with judicial officers and participants for in-person, telephonic, and video proceedings.

Manages criminal case actions such as judgments, probation revocations, bail exonerations, and writs of execution, maintains accurate case data in CourtView, and ensures proper scanning and maintenance of files and reports.

Serves as the primary public contact at the front counter and by telephone, delivering professional customer service in accordance with Alaska Court System standards.

Accepts filings and payments for all case types, performs document intake and processing through OnBase, answers general inquiries, directs calls, and makes appropriate referrals.

Assists the public with court forms, file reviews, document copies, marriage and commissioner applications, and notary services while ensuring accurate case filing and record management.

Jury Clerk / Minor Offense ClerkManages all aspects of jury administration for district and superior court, including requesting jury lists, summoning jurors, processing questionnaires, excusals, and deferrals, and maintaining accurate records in JuryView.

Monitors jury trial schedules, prepares trial calendars and jury communications, and serves as the primary contact for juror inquiries by phone, mail, and in person.

Prepares jury lists, attendance records, reports, and payment documentation, coordinates juror check-in and orientation on trial days, and communicates with jurors prior to trial.

Processes orders to show cause for failure to appear.

Processes all minor offense cases from opening through disposition, including data entry, preparation and distribution of court documents, hearing notices, and mandatory appearance files.

Tracks, identifies, and transfers fines for state and city offenses, prepares and issues default judgment warning notices, and ensures cases are closed accurately and in a timely manner.

Courtroom Judicial AssistantProvides in-court support for all court proceedings with minimal supervision.

Prepares daily calendars and case files, sets up and maintains the courtroom, operates electronic recording equipment, announces proceedings, administers oaths, and manages courtroom access and case flow.

Maintains exhibits, tag reports, and jury materials, and assists with playback of the record as directed.

Completes post-court processing including preparation and distribution of court orders, remand documents, notices, and other outcomes of proceedings.

Ensures warrants, summonses, protective orders, and orders to show cause are issued, recalled, and distributed appropriately. Work hours may vary based on court needs.

The ideal applicant will possess all or most of the following knowledge, skills, and abilities.

· The ideal candidate will have experience providing excellent customer service, outstanding work habits regarding punctuality, dependability, organizational skills, and the ability to establish priorities

· Ability to handle stressful and sometimes hostile situations with tact and diplomacy

· Experience dealing with high-priority, confidential, or sensitive information

· Experience in providing excellent customer service, both in person and over the telephone

· Experience applying rules and regulations when processing documents

· Experience performing data entry while maintaining a high level of accuracy

· Experience performing multiple tasks with frequent interruptions and remaining calm, organized, and accurate

IMPORTANT: Due to in-court clerk duties, please attach a keyboarding test showing a net speed of 40 WPM. Failure to submit a keyboarding test may disqualify you from consideration for an interview.

The Work Schedule
Full-time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday – Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.

Exceptional Benefits for Full-Time Employees

We offer a competitive benefits package that includes 12 paid holidays, medical, dental, and optional vision coverage, and employer-paid life insurance.

Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS), with access to the Alaska Deferred Compensation Plan.

Personal leave is accrued for vacation, illness, or personal needs.

Enjoy peace of mind and long-term security while serving your community.

See http://doa.alaska.gov/drb/index.html for additional information.

The list of applicants generated from this recruitment may be used to fill any future vacancies of this job class or similar occurring within 60 days of the closing date.

LEGAL RIGHT TO ACCEPT EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States.

It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function as an employer sponsor.

For more information on the Alaska Court System, please visit:
http://www.courts.alaska.gov

The Alaska Court System is an EEO employer and proudly promotes diversity.

For information about what state courts do, please watch the following short video:

VIDEO: The who, what, when, where and how of state courts

For information on Prince of Wales, please visit:

https://visitpow.com

Requirements

Graduation from high school or completion of a General Education Development (GED) certificate AND one year of advanced clerical work experience equivalent to a Court Case Manager 1 with the Alaska Court System or an equivalent position with another employer.

OR

Graduation from high school or completion of a General Education Development (GED) certificate AND completion of a two-year paralegal curriculum from an accredited institution.

OR

A bachelor's degree from an accredited college.

Qualifications

This applies to your application submission.

Documents to be Attached to the Application (REQUIRED):

• Due to in-court clerk duties, a keyboarding test showing a net speed of 40 WPM is required
• Post-secondary transcripts, if using education to meet minimum qualifications.

Documents to be Submitted at the Time of Interview (REQUIRED):
If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

• Copies of your most recent (2) performance evaluations, if available.
• A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.

WORK HISTORYIf using work experience not already documented in your application, provide the employer’s name, your job title, dates of employment and whether full or part-time.

Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met.

If they are not, the applicant will not advance to the interview and selection phase of the recruitment.

EDUCATIONIf post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application.

If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.

SELECTION PROCEDUREApplicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants.

If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment.

If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you.

Qualified applications will be forwarded to the hiring supervisor.

NEPOTISM REVIEWTo avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.

BACKGROUND CHECKA background check will be conducted prior to an employment offer being made.

Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions.

If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.

Additional Information

Contact Title: Recruitment
E-Mail: recruitment@akcourts.gov

Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501

Phone Number: (907) 264-8242