CORRECTIONAL, YOUTH, SUPERVISOR III at Campus at Lookout Mtn

Full Job Description

This position is open to current Colorado residents only.

Please note: This recruitment may be used to fill multiple vacancies

About the Division of Youth Services: The Division of Youth Services (DYS) provides a continuum of residential and non-residential services that encompass juvenile detention, commitment, and parole.

DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services.

The Division operates fifteen secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed.

The Division also contracts with numerous private residential and non-residential service providers throughout the State.

For pre-adjudicated youth, the Division is also responsible for the management and oversight of Colorado Youth Detention Continuum, a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system.

In addition to residential programming, the Division administers juvenile parole services throughout the State.

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Requirements

Performance Management

Must display knowledge and skill in supervision of subordinate staff whose work involves providing for the safe, secure and trauma responsive direct care of pre-adjudicated and adjudicated youth in a locked settingMust teach, lead, inform, monitor, and coach subordinate staff as they complete necessary (daily) assigned tasks Must ensure timeliness and quality of work activity by subordinates.

Supervises subordinate positions by verbal or written directives, documents and/or records performance concerns, and applies the Reflective Supervision model in monthly individual meetings with employees Must understand programming intent and structure and be able to supervise to these expectations.

Oversight and quality control of intake and/or release of youthProvides support, feedback, coaching and training of employees working the shift, including sharing supervisory information in a manner that reflects the Sanctuary 7 Commitments.

Completes performance management evaluations (PMPs), Position Descriptions and other required personnel documentation consistent with CDHS and DYS Policy with guidance from Facility AdministrationEvaluates staff performance, determines appropriate rating for PMPDetermines appropriate level of response to staff performance deficits and recommends appropriate steps of action in the progressive discipline processIdentifies strengths and goals for staff and provides professional development opportunities as neededPersonnel and SupervisionParticipates in the hiring process and assists with staff retention through attentive and responsive onboarding, orientation, Reflective Supervision, and quality delivery of the Field Training Officer (FTO) program.Reviews, updates and suggests procedural, scheduling and/or other operational changes.

Plan, support and direct professional development of staffTrains staff on relevant policies and procedures.

Ensures subordinate staff completes all required annual training and ongoing professional development training (as available) Resolves informal staff grievances.

Provide formal/informal performance feedback.

Initiate progressive discipline, in accordance with Personnel Board Rules, CDHS Policy, and DYS Policy, with Appointing Authority Approval Assigns duties to staff within their job classification.

Provides direct supervision of CYSO I and CYSO II staff.

Conducts monthly formal Reflective Supervision sessions with subordinate staff Provides supervision, coaching, and mentoring to direct care staff, including recognizing staff strengths as well as identifying and assisting staff in areas of performance improvement Supervises and leads staff in a professional mannerDetermines with Administrative oversight unit assignments for CYSO I and CYSO IIDetermines in accordance with policy and procedure when assigned staff can be given time off and arranges coverage for staff who are absentOversees hiring panel and recommends prospective staff for hiringRecommends issuance of corrective and disciplinary actions based upon State Personnel Board Rules and DYS policyResponsible for decisions regarding structuring of the training schedule to accomplish the goals of the facility training program (FTO)Safety and Security/EmergencyEmploys sound judgment and emotional control when dealing with crisis and determining approach and/or resolutionUtilizes the Emergency Response Protocols.

Conducts tests and drills to increase efficiencies in accordance with the Emergency Response Guide and Fire Safety Protocols (e.g.

Fire Drills, Medical Emergencies, Equipment Failure, Pandemic, and Facility Disruptions) Ensures physical plant, sanitation, and hygiene standards are met, through weekly inspections, work orders, and ongoing monitoringEnsure adherence to DYS Policy 9.8, in regards to Critical IncidentsAssists and oversees Shift Supervisor dutiesEnsures staff are assigned to appropriate post assignments, according to facility staffing plan and minimum staff to youth ratiosEnsures staff are properly positioned and available to intervene early in behavior outside of DYS Behavior Expectations and to respond to crisesEnsures staff actively use effective communication skills, verbal de-escalation skills, and a strength based approach when interacting with youth and staff in a positive and respectful mannerAuthorizes and oversees the use and removal of mechanical restraints and Seclusion.

Participates in, oversees, and monitors student Individual Growth and Change Plans or other agreed upon Safety and Behavioral Agreements.

Provides direct security coverage when necessary or as directedEnsures staff complete inspections and/or facility searches as per DYS Policy and Quality Assurance Standards for Facilities Reports and records all discrepancies to Administration.

Ensures the initiation and implementation of safety contracts, safety planning and notification to mental health personnel Actively supervises to support prevention of sexual contact in the facility and promote adherence to all PREA Policies and Federal StandardsThis includes proper SAB/VV/VAB risk assessment or reassessmentRecommends or authorizes initial unit lockdown when there is a possible breach of security or safetyRecommends or authorizes use of seclusion for individual residents pursuant to policy and best practiceConducting searches, this position determines the need and appropriate ways for full searches, personal searches, and room searches to be conducted for detection of dangerous contraband such as weapons, drugs, matches, etcProgrammingResponsible to supervise and maintain youth center programming Ensures all program activities are completed and documentedLeads and role models the consistent implementation of trauma responsive tools and interventions, the DYS Strategic Plan, and the DYS Treatment ModelActively and with positive engagement implements and follows facility programming Models, supervises, teaches, trains, coaches, and enforces proper implementation of the facility’s behavior management program in a positive and professional mannerLeads and trains staff in how to facilitate daily Problem Solving Groups, Sanctuary Psycho-educational Groups, and other skills-based/educational groupsProvides on the floor, in the moment coaching of staff in Safe Correctional Practices, Trauma Informed Care, and how to establish and build 1:1 rapportEnforces established safety and security rules and adherence to DYS Safe PracticesSupervises and directs daily living and leisure activities.

Ensures youth receive orientation to the agency and living unit rules, procedures and routinesEnsures all basic rights and needs of youth are satisfied and that dignity and respect is demonstrated for all youth regardless of ethnicity, gender, religious or sexual preference Reviews Minor Rule Violations and approves proper interventions Ensures youth complete assigned interventions Ensures Minor and Major Rule Violations coincide with prevailing DYS Policy.

Conducts Major Rule Violation Hearings and provides constructive feedback to staff writing incident reports Upholds due process requirements and implementation of Restorative Community Justice (RCJ) and interventions for all youth Responds to and resolves youth grievancesAct as first public contact with agency when necessaryAct as Facility Supervisor, guiding all operations when Director and Assistant Director are off-site Monitor safety and security of volunteer/contractor activities and vocational programming Ensure positive relationships with teachers and administrators and support educational initiatives or practicesDecides best intervention that both holds youth accountable and employs a trauma responsive approachDetermines rewards and interventions in accordance with the behavior management program, policies and proceduresIdentifies and implements appropriate RCJ interventionsDocumentation/Quality ControlSupervises and oversees accurate documentation of all daily facility operations, to include assisting in reviewing, writing, training and implementation of DYS Policies and QAYS Facility StandardsEnsures completion of documentation for facility and youth searches Ensures completion of documentation for all unit activities and relevant information on applicable log(s)Ensures proper documentation of Suicide Precaution Monitoring (SPM), Individual and Group Growth and Change Plans, NDR status, Seclusion, and Medical Watch, as per DYS PolicyAll staff must report known or suspected incidents of abuse as mandatory reporters pursuant to the prevailing statuteReview and record all legal documentation and record required information in the youth’s file (hard copy) and the TRAILS databaseDocuments the receipt and release of all youth medication(s) as appropriate.

This documentation shall include the notification of all internal and external partiesPerform shift briefings with oncoming staff as requiredReviews and ensures all meal tracking sheets are completed accuratelyCompletes all documentation as required and/or directed by established deadlinesDetermines the appropriate level of documentation for various situationsDevelops action plans and follow up in response to QAYS Compliance Review deficienciesOrganizational AccountabilityAttends training classes for all DYS mandatory training subjects and professional development training (as available/ required) to accumulate annual hours necessary as described in PolicyAttends other training as requested or required by the Administration.

Completes Department mandatory quarterly training as assigned through the Cornerstone online systemThrough all communications and behaviors demonstrates, supports, and contributes to a healthy, positive and respectful cultural climate throughout the facilityCommunicates with internal/external customers, residents, subordinate staff, and co-workers in a professional mannerAdheres to the CDHS Code of Conduct, the Sanctuary 7 Commitments, and supports the 5 Key StrategiesBe informed of and adhere to prevailing legal standards, CDHS Policy, DYS Policy, and QAYS Facility StandardsAdheres to State Personnel Board Rules, and CDHS and DYS Policy regarding work schedule, timekeeping, and leave practicesCompletes other duties as assigned and follows supervisors requests and directives, within Colorado Revised Statutes, CDHS and DYS Policies and ProceduresAs a Supervisor, this position is required to role-model, coach, teach and enforce staff adherence to all the aboveDetermining which policies and procedures apply to the specific situationsDecides when and how to confront youth and subordinate staff behavior while maintaining positive and respectful work culture Qualifications PLEASE READ THE ENTIRE JOB ANNOUNCEMENT AND FOLLOW ALL OF THE INSTRUCTIONS PRIOR TO SUBMITTING THE APPLICATION.

Please update your application if changes pertain to your work and/or education history.

Current employees: If you do not update the work experience section of your application, you will not be given credit for your current State experience.Minimum QualificationsWork Experience: Two (2) years professional, corrections-related experience* working in a correctional or trauma-informed facility.

*Corrections-related experience is defined as the custody and control of a detained or adjudicated population and/or experience as a POST Certified Officer, or Military Law Enforcement.Note: Anything less than 40 hours per week is considered part-time experience.

Credit is given for part-time work but is calculated by prorating the qualifying experience.

ANDEducational Requirements: High School Diploma or General Education Diploma (GED)Substitution Additional appropriate education will substitute for the required experience on a year-for-year basis.

Must attach transcripts to substitute.Highly Desirable Characteristics:Ability to work effectively with key stakeholders, achieving consensus, resolving communication problems, influencing, and managing competing interests.

• Experience in program and/or project development
• Training and Facilitation experience
• Training Development experience
• Supervisory/management experience
• Proven experience in overseeing and executing data-driven performance management and outcome-based systems and initiatives.
• Previous experience working with a complex juvenile/high risk youth population.
• Proven experience in policy analysis, development, and implementation.
• Relevant years of State service experience

Lived Experience:

The Division of Youth Services (DYS) is committed to hiring individuals who are professional and passionate about their desire to help youth.

DYS values candidates who have demonstrated perseverance as a special attribute that can help the youth in our care. DYS encourages qualified candidates with "lived experience" to apply.

Lived experience comes from the personal knowledge and understanding that many possess by virtue of first-hand experience with mental health, substance abuse, systems involvement and traumatic events.

Lived experience brings unique knowledge, insights and perspectives that are invaluable for organizational growth, increased sensitivity to the youth and families we serve, and new ideas and inspiration for improving service delivery.

Conditions of Employment:

• Full Background - CDHS employees (all Direct contact with vulnerable persons):
  CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers).
• Be a minimum of 21 years of age, with no felony convictions or history of domestic violence
• Must possess a valid, unrestricted U.S. Driver's License.
• Shift Work - Subject to assigned shifts
• Travel – Transportation of youth in state vehicles, Travel to assigned trainings and/or alternate work sites.
• Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas.

Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment.

Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

The Diana Screen®, a sexual risk screening tool, is administered to all applicants to the Division of Youth Services (DYS) seeking positions of trust with children and teens to help ensure that ethical boundaries between children and adults are maintained.

At the DYS, the safety and protection of the youth who have been entrusted to us is our #1 priority.

The results of the Diana Screen will be provided to the Division of Youth Services and may be used as part of the Division's decision on whether I am selected.

APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Additional Information

How to Apply
Need help with your application? Click here.
The Assessment Process
For additional recruiting questions, please contact brennon.watts@state.co.us



About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:
• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• Employee Wellness program MotivateMe
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.

Our Values:
We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.


~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~




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