Community Services Supervisor

Full Job Description

Under general direction, is responsible for administrative and supervisory work formulating and coordinating community programs. Exercises direct supervision over assigned staff.

Work Location
Public Safety Headquarters - 315 S. Santa Rosa, San Antonio, TX 78207

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday

Requirements

• Directs, trains and supervises assigned staff to ensure program goals and objectives are met.
• Monitors and evaluates staff.
• Collects and reports data relating to program activities.
• May develop and present statistical reports.
• May act as liaison between Federal, State, and local agencies concerned with the functions and operations of the programs.
• Assists in overall assigned duties, and serves as liaison between assigned City Department and agencies.
• Coordinates and implements a variety of community programs.
• Serves as a resource to service providers regarding policies and procedures.
• Submits reports and other pertinent information as required.
• Performs related duties and fulfills responsibilities as required
  

Qualifications

• Bachelor's Degree from an accredited college or university.
• Three (3) years of experience in Social Services, Community Services, or professional-level administrative operations.
• Valid Class 'C' Texas Driver's License.

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.

Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Preferred Qualifications
• Prior professional experience with law enforcement.
• Prior professional experience providing services information to victims of crime.
• Prior experience with public speaking and community relations.
• Prior experience supervising a multi-functional team.
• Bilingual in English & Spanish.

Applicant Information

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job.

One year of full-time experience is defined as 30 or more hours worked per week for 12 months.

One year of higher education is defined as 30 credit hours completed at an accredited college or university.

• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification.

Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Additional Information

• Knowledge of program regulations, guidelines, and requirements.
• Knowledge of basic accounting procedures and practices.
• Knowledge of applicable funding sources and City policies and procedures.
• Knowledge of information gathering techniques, procedures and practices.
• Skill in utilizing a personal computer and associated software programs.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to maintain effective working relationships with public agencies, City departments, and the general public.
• Ability to communicate clearly and effectively.
• Ability to monitor program expenditures.
• Ability to supervise, evaluate and monitor performance in accordance with City policies and procedures.
• Ability to plan written strategies to be used in completing, monitoring, and evaluating reports.
• Ability to exercise considerable individual judgment and initiative in conducting the necessary operations within the program.