Community Program Technician

Full Job Description

NOTICE OF LIMITED APPLICATIONS

This posting is limited to the first 150 applications received.
When that number is reached, the posting will be automatically removed.

Career Opportunity
The city of Las Vegas is accepting applications for Community Program Technician. This position performs a wide variety of clerical and administrative support duties in assisting the assigned department with administering community programs, including Neighborhood Revitalization programs, Homelessness Initiatives, Municipal Sports, Special Events, or others as assigned.

Ideal Candidate
This person will have experience working in communities with various social, cultural, and economic backgrounds, as well as in conducting outreach and neighborhood revitalization planning. Skills should include proficiency in storytelling, strategic communication, and visual content creation. Candidate must be creative, innovative, and comfortable with digital trends.

Supervision Received and Exercised

Receives general supervision from assigned supervisor, manager, and higher-level management.

May receive functional and technical supervision from higher level staff.Examination ProcessA civil service examination will be conducted in accordance with the Civil Service Rules of the city of Las Vegas.

The supplemental questions are the examination. Falsification of information may result in disqualification from a recruitment or removal from a city position.

Additional information will not be accepted after the closing date.

The supplemental questions are weighted 100% for placement on an eligible list, and must be worked on individually by the applicant only.

The supplemental questions of all qualified applicants will be reviewed for placement on an eligible list.Eligible List: You must score 70% or higher on the examination to be placed on the eligible list.Selection Process

Final candidate selection will include list placement and may include hiring interview (if applicable).

Any individual offered employment will be required to pass a pre-employment drug test, complete background check, and may be required to demonstrate the ability to perform the physical requirements of the job.

Some positions may require preliminary background checks.

The purpose of this recruitment is to establish an eligible list for current and/or future openings which may include part-time or full-time positions.

Requirements

Essential Functions

1. Assist in providing guidance to neighborhoods, committees, community groups, sports leagues/teams, and the general public; assist in program implementation and provide logistical assistance for various activities, programs, and special initiatives.
2. Attend meetings and events as needed; assist in collecting data and disseminating information for programs, services and community development.
3. Collect data; compile and prepare various reports; review for accuracy; present and discuss results with management staff.
4. Collect, analyze and summarize statistical and demographic information; establish and maintain databases and files.
5. Provide support in planning, implementing, monitoring and evaluating various department programs and events.
6. Maintain accurate records, reports and statistical data.
7. Monitor budget expenditures, prepare monthly reports and provide status to management.
8. Respond to complaints and questions from the public concerning department programs and services.
9. Provide support in identifying community and neighborhoods needs, and recommending and implementing services, programs and outreach approaches; assist city departments with various related initiatives.
10. Develop and administer surveys and compile and analyze data.

Marginal Functions

1. Perform related duties and responsibilities as required.

Qualifications

Experience:

One year of administrative or operational experience, preferably working with neighborhood or community groups.

Training:

Equivalent to graduation from high school.

Additional Information

Knowledge of:

Basic principles and practices of community program development.
Principles, practices and techniques of customer service delivery.
Basic computer functions, including use of common office software such as word processing, spreadsheet and database application.
Research methods and data compilation techniques.
Principles and procedures of record keeping.
English usage, spelling, grammar and punctuation.
Principles of business letter writing and basic report preparation.
Basic mathematics.
Modern office methods, practices, procedures and equipment.
Local government roles and relationships.

Skills in:

Working cooperatively with residents, city officials and the general public.Dealing successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.Listening to determine the actual issue or problem, when it may not be expressed clearly.Acting calmly, rationally, decisively and tactfully in difficult situations.

Applying and explaining applicable laws, codes, regulations, policies and procedures.Explaining information on city services to the public.Communicating clearly and concisely, both orally and in writing.Establishing and maintaining cooperative-working relationships with those contacted in the course of work.Maintaining effective interaction and communication with others.Reading, understanding and implementing government regulations as necessary.Administering data tracking tools utilizing computer software.Competencies:

Core Workforce Competencies

Professionalism – Demonstrates core values by being honest, respectful and positive.

Effective Communication – Expresses verbal and written thought in a clear and understandable manner.

Customer Focus – Demonstrates genuine concern and satisfies external and/or internal customers based on the CLV core purpose and values.

Adaptability – Able to effectively modify behavior to suit changing workforce demands.

Problem Solving – Solves problems by considering all causes, solutions and outcomes.

Productive Partnerships – Develops, maintains and strengthens partnerships with others.

Technical and Safety Expertise – Possesses a depth of knowledge, skill and ability in a technical (job) area.

WORKING CONDITIONS

Environmental Conditions:

Office environment with occasional fieldwork; travel to meeting sites.

Physical Conditions:

Essential and marginal functions require:

Maintaining effective audio-visual discrimination and perception needed for:
-- Making observations;
-- Communicating with others;
-- Reading and writing; and
-- Operating assigned equipment.
Maintaining mental capacity which allows the capability of:
-- Making sound decisions;
-- Effective interaction and communication with others; and
-- Demonstrating intellectual capabilities.
Maintaining physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
-- Attending meetings and events during evening and weekend hours;
-- Sitting and standing for extended periods of time; and
-- Operating assigned computers, copiers and related office machines.