Community Program Specialist ll

Full Job Description

The Department of Public Social Services – IHSS Public Authority Division is seeking outgoing and enthusiastic candidates for two Community Program Specialist II positions.

The Community Program Specialist II will be based in Moreno Valley and travel throughout Riverside County to identify and engage individuals interested in becoming In-Home Supportive Services (IHSS) caregivers.

Responsibilities include applicant follow-up, enrollment tracking, facilitating caregiver training and recruitment events, conducting public speaking engagements, participating in community outreach, and preparing summary report

The most competitive candidates will possess in-depth knowledge of the IHSS program and related systems (including BOUNDS/PEARS and CMIPS), strong community engagement and partnership-building experience, excellent presentation and organizational skills, and advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) as well as programs such as Canva, Eventbrite, Zoom, and SurveyMonkey.

The role requires 12 weeks of in-office training, after which a hybrid telework, schedule may be possible based on business needs, but you must be prepared for in-person work at any time as telework arrangements can change.

This role may require occasional evening, weekend, or overtime work.

Meet the Team!

The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here?

Requirements

• Prepare budgets and perform cost/benefit analysis of specific programs; review financial data on an on-going basis to ensure conformance with established guidelines.

• Manage, recruit, monitor, and evaluate various program activities with related budgets to ensure program/contract compliance of goals and objectives; implement corrective measures as required.

• Direct, train, assign, and evaluate clerical and technical personnel in the performance of standard tasks.

• Develop and review departmental policies and procedures to ensure compliance with state and federal legislation, regulations and directives.

• Compose selected correspondence, reports and directives for use by the Director and designated staff members in public hearings and meetings with state officials.

• Develop, coordinate, implement, and maintain a long range public education and awareness plan encompassing issues and the missions of the department; encourage members of the communities to develop skills needed to improve their quality of life and/or become self-sufficient and involved.

• Conduct community needs assessments; motivate and organize members of low income communities and diverse cultural communities to get involved in poverty and related neighborhood issues; serve as facilitator for the development of quarterly educational forums; represent the department at public hearings and community functions; perform public speaking activities; coordinate and/or participate in special community events and public recognition programs as it relates to each program and open house activities.

Qualifications

OPTION I:

Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in communications, English, social behavioral sciences, or a closely related field to the assignment.

Additional qualifying experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45-quarter units of the required experience.Experience: Two years of performing community organization/ development work, which included disseminating information to internal and/or external audiences through a variety of communication media.OPTION II:

Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in communications, English, social behavioral sciences, or a closely related field to the assignment.

Additional qualifying experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45-quarter units of the required experience.Experience: Two years of progressively responsible experience in program analysis, budget parameters, economic analysis, and/or urban planning.OPTION III:

Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in communications, English, social behavioral sciences, or a closely related field to the assignment.

Additional qualifying experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45-quarter units of the required experience.Experience: Three years of responsible experience in the development and/or implementation of local, state or federal governmental human service programs, which must have included some responsibility for community relation's work and program development.ALL OPTIONS: Knowledge of: Budget planning and preparation; principles of administrative management necessary to analyze and evaluate operating services and programs; principles and practices of fiscal management and budget control; grants; elements of supervision.Ability to: Interpret new and revised regulations and project possible and/or probable impacts to the department; collect, organize and evaluate pertinent data; define and validate consequences of decisions and recommendations; communicate clearly, concisely and meaningfully in both written and verbal form; build effective relationships with, and meet the needs of the public for quality customer service; deal effectively with a variety of socio-economic disadvantaged groups; evaluate programs for effectiveness; recognize problems and develop effective solutions.

Testing:
Minimum qualified candidates will be required to pass a computerized assessment in order to be considered for this position. Bilingual Spanish is required for one of the two available positions, and candidates must complete a bilingual assessment to be considered.

License: Possession of a valid driver’s license is required to operate a motor vehicle, including travel to outreach events, training events, and in-person orientations.

Additional Information

Application StatusHow to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com, click on your name in the upper right corner, and click on “Applications & Status.” For questions regarding this recruitment Please contact Bianca Galaviz at (951) 955-4638 or bgalaviz@rivco.org.

Please allow 1-2 business days for response to general inquiries.