Communications Consultant 1

Full Job Description

This is a six (6) month non-permanent position.

The duty station for this position is in King County, therefore the incumbent will receive 5% premium pay in addition to the salary listed above.

The Opportunity:

The Washington State Criminal Justice Training Commission (WSCJTC) is seeking a Communication Consultant 1.

This position will provide communication and administrative support to help WSCJTC deliver clear, accurate, timely, and accessible information to recruits, agency partners, media, and the public.

The role is responsible to update the agency website, schedule social media posts, provide livestream support along with other public-facing communication tasks that ensure consistent, accessible, and equity-focused messaging.

If you are an effective communicator who is detail-oriented, organized, and technology minded, we encourage you to apply!

The Benefits:

WSCJTC offers outstanding healthcare benefits, choice of state retirement programs including a defined benefit pension plan, advancement opportunities, and flexible/compressed work schedules.At the WSCJTC, we value the importance of creating an environment in which all employees feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

Requirements

Duties assigned to this position include (but are not limited to):

• Maintain and update daily website and SharePoint content, including blogs, event information, links, documents, and program pages.
• Perform routine website housekeeping, such as archiving outdated materials, refreshing layouts, and ensuring accessibility.
• Organize and archive photos, graphics, and documents using consistent naming conventions for agency records.
• Monitor website request queue and maintain a 1–2-day turnaround on updates.
• Draft, schedule, and organize posts for all social channels using Planner and internal workflows.
• Collect hashtags, links, captions, and media for posts and newsletters.
• Monitor engagement (likes, comments, shares) and compile simple reports.
• Respond to or flag community engagement where appropriate.
• Monitor, log, and archive earned media mentions.
• Maintain media coverage spreadsheets with dates, outlets, headlines, and links.
• Assist with monthly media reports and performance summaries.
• Maintain and update Constant Contact distribution lists and analytics summaries.
• Set up, test, and manage livestream equipment for graduations and events.
• Schedule social media livestream events and update info as needed.
• Prepare checklists and logistics support for ceremonies.
• Organize and label event photos following each ceremony.
• Maintain Communications SharePoint page, templates, and resource library.
• Update and manage media, stakeholder, and distribution lists.
• Support archiving and organization of communications materials into agency records.

Qualifications

Required Qualifications/Experience:

• At least two (2) years of clerical, office, or administrative experience in a professional or government setting.
• At least two (2) years of experience creating or updating website pages, intranet pages, or social media content for an organization.
• At least one (1) year of experience maintaining digital files, records, or shared resource libraries using consistent naming or filing systems.
• Experience using basic office software (Microsoft Outlook, Word, Excel, Teams).
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, meet deadlines, and respond to requests promptly.
• Clear written and verbal communication skills.
• Ability to work independently and maintain accurate records.
• Ability to lift and set up basic livestream equipment for events (e.g., camera, tripod, cables).

Preferred/Desired Qualifications:

• At least six (6) months of experience using analytics or reporting tools (social media insights, website analytics, Constant Contact, etc.).
• Experience supporting public-facing communications in government, education, nonprofit, or public safety environments.
• Experience with website content management systems (CMS) such as Drupal or similar tools.
• Familiarity with social media platforms and basic content scheduling.
• Experience tracking social media engagement or website analytics.
• Experience using SharePoint, Constant Contact, or other communications tools.
• Experience supporting events, livestreams, or basic AV equipment.
• Experience managing or organizing digital files, photos, and media archives.
• Interested in public safety, government communications, or public service.

Additional Information

How to Apply:
Applications for this recruitment will be accepted electronically through NeoGov. Simply click the green "Apply" button in the upper right-hand corner to get started.

Please attach the following to your online application:

• A chronological Resume outlining your experience to date.
• A Letter of Interest detailing your qualifications, and why you believe you are the best person for this role, and
• A minimum of three (3) professional references who can attest to your work performance, technical skills, knowledge base, and job-related competencies.

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting.

Qualified applicants whose responses most closely match the requirements of this position may be invited to an interview. Carefully review your application before submitting.

All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Applications from this posting may be used for up to 60 days to fill additional vacancies.

Veteran's PreferenceApplicants who meet the required qualifications for the position and wish to claim Veteran's Preference MUST attach a copy of their DD214, or other verification of military service.

Please blackout any personally identifiable data such as social security numbers. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

We thank you and are grateful for your service!

Contact Us:
If you have questions, contact Human Resources at humanresources@cjtc.wa.gov

WSCJTC is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed recruiter. WSCJTC does not use the E-Verify system. For more information, please visit https://www.uscis.gov/.