CLUB MANAGER

Full Job Description

This position is located at the Food and Beverage Department, Naval Base Guam.

The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

***Recruitment and Relocation Bonuses/Incentives may be negotiable up to $5K and in accordance with agency policy.*** In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position.

Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S.

Department of Education in order for it to be credited towards qualifications.

Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/).

Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e.

official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

1 full year of graduate level education or superior academic achievement; OR 1 year full time specialized work experience in a related field equivalent to the NF-03/GS-05 level; OR An equivalent combination of education and experience that provided the applicant with the knowledge of Food and Beverage programming.

Knowledge of standard Club Management and Food and Beverage procedures and general business practices related to the operational management of the club facilities and equipment.

Knowledge of Military Club practices and procedures regarding patron entitlements, routine inspections of the facility, sanitation, hours of operation, employee work scheduling, assignments and counseling.

Knowledge of local food and beverage reporting practices and procedures in order to prepare, assemble, coordinate and process various activity reports on assigned topics.

Knowledge of extensive administrative methods and practices involved in the operation of Military Club facilities and food outlets to perform work assignments such as inspection of the facility for cleanliness, physical condition of furnishings and equipment, operating conditions of equipment, handling of patron complaints etc.

Knowledge of organizational workload, procedures and processing of standard food and beverage and administrative cost controls.

Knowledge of management procedures and general business principles and practices related to the management and control of a continuing club program.

At least 4 years of Club Management experience is desired. Must have a working knowledge of all activities required.

Must have and show the ability to properly supervise a group of both civilian and military personnel.

Must have and show the ability to render decisions, the ability to influence and work with others in obtaining cooperation and assistance. Must present a neat, well-groomed appearance at all times.

The work requires standing and walking as well as being sedentary. Some light lifting may be involved.

Duties are performed primarily indoors but includes occasional prolonged hours of standing and walking outdoors as well.

Must successfully complete a National Agency Check with Inquiries (NACI) or equivalent background check upon selection and periodically thereafter as required. Major Duties:

Major duties and responsibilities are summarized below. The Club Manager does all the planning, organizing, coordinating and administering of the day-to-day and continuing operations for the club.

Management responsibilities include but are not limited to the establishment of operational policies for both food and beverage service, their operations and development.

Duties will typically entail the following: a. Evaluating management, operating costs, item pricing/costing and maintenance.

The organizing, administering supervising of established policies and operational procedures. b. Responsible for supervision and training of the personnel assigned to the respective activity.

Trains, supervises and directs the work of approximately thirty

employees including Duty Managers. Ensures that all personnel are fully utilized, requesting additional personnel or releasing unnecessary personnel as the situation warrants.

Exercises continuing supervision of safe work and sanitation practices employed within assigned areas. c.

Works flexible schedule based on ship port loading, special event requirement or normal duty schedule which could require incumbent to work split shifts, day shift or night shift plus weekends. d.

Ensures that all monies, inventories, furniture, fixtures and other assets are properly controlled and safeguarded.

Is liable for losses of funds and/or property where dishonesty, fraud or negligence is established on the part of the incumbent. e.

Establishes and maintains stock levels for all food, beverages, paper supplies, equipment, merchandise and furniture necessary for the operation of the club.

Receives and checks stocks of merchandise and responsible for its safekeeping. Conducts inventories as required. f. Issue, receive and control all cash.

Read and clear cash registers, prepare Daily Activity Reports and Daily Financial Statements. Responsible for the receipt, safekeeping, deposit, disbursement and accountability of funds.

Supply change fund as needed. Perform unscheduled cash counts as required. g. Maintains accurate accounts and records as directed.

Gives a full and complete report of all significant occurrences and requested information to the Business Activities Coordinator. h.

The incumbent receives and schedules special functions that are to take place within the club or alternate locations and will ascertain what special preparations are required.

Ensures that necessary space, supplies, equipment and personnel are available and that room arrangements/set-ups are completed.

Provides instruction and guidance to all employees on functions taking place during their shifts. Works other personnel to ensure planned events take place as scheduled. i.

Circulates among patrons as necessary to assure satisfactory customer service. Ensures patrons comply with established rules and regulations. j.

Responsible for assisting with the coordination, operation and maintenance of the activity.

Monitors operation of all assigned areas of responsibility, periodically checking to identify and resolve problems, which may arise. Performs other related duties as assigned.

A complete list of duties and responsibilities will be provided at the time of hire.