Clerk - Experienced Level

Full Job Description

Why join Contra Costa County?
Are you interested in pursuing a new opportunity and a career in public service? Contra Costa County is seeking talented and qualified individuals to fill clerical vacancies throughout the County!

Once on board, there are opportunities for Clerk-Experienced Level employees to advance to Clerk-Senior Level after satisfying the requirements. Also, there are potential advancement opportunities to other specialized and supervisory clerical positions.

Typing Positions: To be considered for typing positions, applicants must complete a typing test validating the ability to type at least 40 net words per minute. **Candidates who do not upload and attach a valid typing test score will be considered for non-typing positions only**

Bilingual candidates are strongly encouraged to apply. We offer a monthly salary differential of $200 to employees in assignments that require bilingual proficiency.

To read the complete Clerk - Experienced Level job description, please visit the following link: Clerk - Experienced Level Description

For Frequently Asked Questions regarding this recruitment, please click on the following link before applying: https://www.contracosta.ca.gov/DocumentCenter/View/75126/FAQ-Clerk-Clerk-Experienced-Level-Continuous-PDF

The eligible list established from this recruitment may remain in effect for six (6) months.

We are looking for someone who is:

• Detail oriented. You will be responsible for ensuring accuracy of written communications, numbers, or data entry
• Customer focused. Your role will require you to be responsive and proactive when addressing customer needs
• Organized. You will need to balance multiple assignments and priorities in a fast-paced environment
• Dependable. Your assigned unit will rely on you for support

What you will typically be responsible for:

• General office duties such as typing, scanning, proofreading, filing, and email correspondence
• Receiving mail and processing it or routing it to the appropriate person
• Entering and maintaining data or other information in a computer database
• Checking forms for accuracy and proper completion
• Proofreading information such as records or reports
• Screening phone calls, answering questions, taking messages, or forwarding to appropriate person for resolution

A few reasons you might love this job:

• Your work will have a direct impact on the County's ability to provide important public services
• There is opportunity for promotional growth
• There is a wide variety of County departments with clerical staffing needs, so you can expand the breadth of your experience

A few challenges you might face in this job:

• Your customers will include some people with strong personalities and/or high expectations
• Tasks can vary depending upon the operational need and the department you are assigned to work
• You will work in a highly regulated government environment

Competencies Required:

• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Customer Focus: Attending to the needs and expectations of customers
• Using Technology: Working with electronic hardware and software applications
• Professional & Technical Expertise: Applying technical subject matter to the job
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Mathematical Facility: Performing computations and solving mathematical problems
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Self-Management: Showing personal organization, self-discipline, and dependability
• Adaptability: Responding positively to change and modifying behavior as the situation requires

EXAM DATES
Tentative Online Written Exams:

• December 2025 (For applications received (10/6/2025 - 12/7/2025)
• February 2026 (For applications received (12/8/2025 - 2/1/2026)
  
• April 2026 (For applications received (2/2/2026 - 4/5/2026)

Qualifications

Typing Skills: The ability to type at a speed of not less than 40 words per minute from clear manuscript or printed or typewritten copy. Employees who are in positions which do not require typing, or classifications which require typing at a lower speed, may be required to demonstrate their ability to type 40 words per minute before appointment, transfer or reassignment into positions requiring typing.

Level B: One (1) year of full-time office clerical experience, or equivalent animal related clerical experience.

Additional Information

Selection Process:

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

Online Multiple-Choice Test: Candidates invited to take the online skills assessment will need access to a computer and internet.

Candidates will be evaluated on necessary knowledge and skills that may include, but are not limited to: clerical skills, mathematical ability, grammar and vocabulary, interpersonal skills, and customer service.

Candidates are not permitted to retake the same assessment within a six (6) month period.

If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. 3.

Final Selection Interviews: Vary dependent upon the departments filling vacancies.Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.For recruitment-specific questions, please contact HR at Jobs@hrd.cccounty.us.

For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORYAfter you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).

The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer.

If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances.

Having a conviction history does not automatically preclude you from a job with Contra Costa County.

If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.DISASTER SERVICE WORKERAll Contra Costa County employees are designated Disaster Service Workers through state and local law.

Employment with the County requires the affirmation of a loyalty oath to this effect.

Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.