Volunteer: Customer Service Specialist (Child and Family Services)
Hennepin County
StalePosted Oct 27
Recent Listing
Posted: January 2, 2026 (12 days ago)
This job has been posted for 1-2 weeks. Still a good time to apply.
Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
Department of the Army
Job Description
Summary
This job involves working as an assistant in Army child and youth programs at Rock Island Arsenal, where you'll supervise kids, plan fun and educational activities, and ensure their safety and well-being in a supportive environment.
It's ideal for someone who loves working with children, has basic education, and enjoys creating positive experiences for young participants.
Entry-level positions are available, with opportunities to advance based on additional qualifications.
Key Requirements
- High school diploma or GED (minimum for entry level CY-01)
- Ability to communicate effectively in English, both orally and in writing
- Experience or qualifications for higher levels (Skill CY-01 or Target CY-02) may require college transcripts or certificates
- Skills in planning and conducting activities that address physical, social, emotional, and cognitive needs of children and youth
- Ability to maintain control, account for safety, and whereabouts of children and youth
- Capability to establish positive program environments and interactions among participants
- Proficiency in preparing activity areas, maintaining data, and completing daily reports
Full Job Description
These positions are located at various CYS facilities at the Rock Island Arsenal. Applicants will be referred to selecting officials as vacancies occur.
Morale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee: Available to MWR CYS Regular and FLEX (working a minimum of 15 hours) First Child: 100% childcare fee discount (all CYS employees) Second and Subsequent Child: At least 25% childcare fee discount (all CYS employees) Resumes must be two pages (or less).
Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position.
A qualified candidate must possess the following: For Entry Level (CY-01): At a minimum, must have a high school diploma or General Equivalency Diploma (GED).
Must be able to communicate in English, both orally and in writing.
For information on the qualification requirements for the higher paying levels such as Skill Level (CY-01) and Target Level (CY-02):Refer to our Applicant Information Kit.
Note to applicants: College transcripts or certificates may be required at the time of application for applicants who want to be considered for Skill or Target level. Major Duties:
- Serves as a Child and Youth Program Assistant in a Child and Youth Services program and maintains control of and accounts for whereabouts and safety of children and youth.
- Plans, coordinates, and conducts activities that meet the physical, social, emotional and cognitive needs for program participants based on the group and individual children and youth.
- Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth, and adults.
- Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provides program options for children with special requirements.
- Maintains program participation data and complete daily report.
Check your resume before applying to catch common mistakes