Volunteer: Customer Service Specialist (Child and Family Services)
Hennepin County
StalePosted Oct 27
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Posted: January 8, 2026 (6 days ago)
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Child and Youth Program Assistant CY-01/02
United States Army Installation Management Command
Department of the Army
Job Description
Summary
This job involves working as an assistant in Army child and youth programs in Germany, where you'll supervise kids and teens from infants to 18-year-olds, plan fun and educational activities, and ensure their safety and well-being in group settings.
It's perfect for someone who loves working with children, has basic education, and can communicate clearly in English.
Entry-level roles require just a high school diploma, while higher levels may need college credits or experience.
Key Requirements
- High school diploma or GED (minimum for entry level CY-01)
- Ability to communicate effectively in English, both orally and in writing
- Experience or qualifications for higher levels (Skill CY-01 or Target CY-02) may require college transcripts or certificates
- Must work at least 15 hours per week
- Ability to maintain control of and account for the safety of children and youth aged 6 weeks to 18 years
- Skills in planning and conducting activities that address physical, social, emotional, and cognitive needs
- Capability to prepare and maintain indoor/outdoor activity areas and handle program data and reports
Full Job Description
Positions are across the Child, Youth and Services program for different age groups and facilities in/near Kaiserslautern, Germany.
Morale Welfare and Recreation Child and Youth Services (CYS) Employee Childcare Fee: must work at least 15 hours per week.
First Child: 100% childcare fee discount (all CYS employees) Second and Subsequent Child: 25% childcare fee discount (all CYS employees)} Incentives and Bonuses Incentives will not be paid.
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following: For Entry Level (CY-01): At a minimum, must have a high school diploma or General Equivalency Diploma (GED).
Must be able to communicate in English, both orally and in writing For information on the qualification requirements for the higher paying levels such as Skill Level (CY-01) and Target Level (CY-02):Refer to our Applicant Information Kit.
Note to applicants: College transcripts or certificates may be required at the time of application for applicants who want to be considered for Skill or Target level. Major Duties:
- Serves as a Child and Youth Program Assistant in any of the Child and Youth Services program and/or age groups and maintains control of and accounts for whereabouts and safety of children and youth.
- Plans, coordinates, and conducts activities that meet the physical, social, emotional and cognitive needs for program participants based on the group and individual children and youth ranging in age from 6 weeks to 18 years.
- Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth, and adults.
- Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provides program options for children with special requirements.
- Maintains program participation data and complete daily report.
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