Chief - Quality and Patient Safety

Full Job Description

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate whole health care to Veterans? Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C.

7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program.

Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program.

(Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program.

Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).

Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.

Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

The following Scope, Education and Dimension criteria must be met to qualify for Nurse V: Scope: Practice of an executive nature, comprised of complex leadership and administrative components, associated with critical health care issues and activities that drive meeting the organizational mission, health care and policy.

Education: Master's degree in Nursing (MSN) and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR Master's degree in a *related field with a BSN and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in Nursing and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in a *related field with a BSN and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V.

*Note: Foreign education programs/degrees are not creditable as related degrees. Dimension Requirements: Leadership.

Establishes the strategic direction for health care delivery, evidence-based practices, industry-leading research, and innovative care models.

Creates a shared vision and successfully leads change to improve performance and attain measurable outcomes at the organization or enterprise level. Business Acumen.

Transforms health care through the application of new processes, technology, informatics, data analytics, business principles, systems thinking and resource management at the organization or enterprise level.

Inspiring an Industry-Leading Lifestyle.

Establishes an industry leading, shared decision-making lifestyle; a workforce that serves Veterans, families, and caregivers of all backgrounds; builds trust and lifestyle competencies and catalyzes dynamic teams at the organization and enterprise level.

Communication and Relationship Management.

Drives the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional and organizational values, beliefs, and practices at the organizational or enterprise level.

Professional and Social Responsibility. Sets the standard for a lifestyle of holistic care, health advocacy and health equity.

Applies ethical principles in decision-making at the organization or enterprise level.

Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans, the community, and the health care industry.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Preferred Experience: Previous experience in a Quality, Safety, Value (QSV) role. Previous experience supervising a team of QSV professionals. Major Duties:

The Chief - Quality and Patient Safety (CQPS), is a highly qualified Registered Nurse and advanced Healthcare Executive who executes responsibilities that demonstrate leadership, experience, and innovative approaches in the guidance and direction of a variety of complex patient care programs and services.

They function as a leader, administrator, and consultant with a wide range of experience and authority that is broad enough to improve care for Veterans through their influence over policy development and decisions.

The CQPS is of an executive nature, comprised of complex leadership and administrative components associated with significant health care issues and activities that influence the organizational mission, health care, and national policy VA.

They are accountable to the Medical Center leadership and are an integral part of the facility executive leadership team.

The CQPS is a member of the Medical Center's Executive Leadership Team (ELT) and is a catalyst for the integration and collaboration of with other professional disciplines and functional areas in the mutual achievement of optimal Veteran-driven organizational goals at the Medical Center level.

The CQPS is a key leader in strategic planning, organizational assessment, and development of facility program development and participates with the ELT and strategic thought leaders in Medical Center to initiate and execute planning and decision-making processes for their program.

They have the authority and responsibility for establishing standards of quality across all levels of the health care system ensuring quality of care across the Medical Center.

The CQPS exercises authority and approval for Medical Center policy, practices, and the standards to measure, assess, and improve patient outcomes.

Serves as a principal advisor to executive colleagues in the development of a continuous readiness improvement program and provides periodic reports on the status of facility performance.

Appropriately delegates activities to those staff within the Quality Management (QM) Program under their purview.

The Chief - Quality and Patient Safety (CQPS) champions a High Reliability Organization (HRO) within their area of responsibility founded on a collective mindfulness approach to develop evidence-based health care solutions that promote prevention and safety and a healthy work environment through the implementation of shared decision-making, a spirit of inquiry and an academic environment supportive of education and research.

Co-chairs the High Reliability Program and activities. Additional duties as assigned.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday 8:00 a.m.

- 4:30 p.m. Telework: Not authorized. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized.

Physical Requirements: Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position.

Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.