TERMINAL OPERATIONS OFFICER - IAH
City of Houston
Posted: February 2, 2026 (1 day ago)
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United States Army Installation Management Command
Department of the Army
Location
Texas
Salary
$105,000 - $145,000
per year
Type
Full Time
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This job involves leading a team to manage insurance and risk programs for Army facilities around the world, including handling claims, vehicle fleets, and worker compensation.
It requires overseeing staff, ensuring compliance with rules, and advising on coverage for unique situations.
A good fit would be someone with deep experience in insurance operations and strong leadership skills in a large organization.
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date. RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME.
GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT.
Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
MINIMUM QUALIFICATIONS: Candidates must possess experience at a level that provided the knowledge, skills, and abilities needed for successful performance as follows: Extensive experience demonstrating enterprise-level knowledge of property and casualty insurance operations, risk management, and claims administration, including policy interpretation, loss prevention, and analysis of coverage and exclusions.
Experience which provided a thorough understanding of insurance information systems and automated tools used for insurance-related functions such as exposure reporting, loss tracking, and data analysis.
Experience demonstrating the ability to effectively communicate through both formal written and verbal presentations to higher levels of leadership.
Experience providing a full range of supervisory functions, to include effective leadership, planning and assigning work, performance and conduct management, and ensuring employee training and development.
All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education.
Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
HIGHLY QUALIFIED CRITERIA: Minimum of a bachelor's degree in a directly related business, finance, or risk management discipline Professional insurance credentials such as Chartered Property Underwriter (CPCU), Associate in Risk Management (ARM) certification, or Business Continuity certification Extensive experience leading large-scale insurance and risk management programs involving multiple coverage types, commercial broker partnerships, and compliance with federal or corporate level regulations All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Major Duties:
Serves as the Chief, Office of Insurance Programs, directing and supervising personnel and functions required to manage a comprehensive property and casualty Risk Management Program for Army NAFs worldwide.
Supervises Army NAF Non Tactical Vehicle (NTV) Fleet program worldwide, and ensures timely and accurate required reporting.
Oversee the management of NAF vehicles registration and license plate distribution and reporting.
Performs the full range of supervisory responsibilities and is responsible for personnel work schedules, performance appraisals, disciplinary actions, hiring and firing, training, mentoring, and Individual Development Plans.
In accordance with Army Regulation 215-1, the program manages the self-insured NAF Workers' Compensation Program, the centralized program for the verification and reimbursement of unemployment compensation claims, and the self-insured liability claims fund program for home-based Family Child Care Providers.
Maintains a central program for the registration and licensing of NAF-operated vehicles.
Research resource information to determine insurance coverage, conditions, and exclusions that may apply to new or unusual Army requirements.
Defines and interprets policies and regulations based on technical expertise and knowledge of RMP programs, including special coverages.
Reviews notices of loss, confirms coverage, analyzes and evaluates proof of loss documents, and recommends disposition of claims.
Ensures the accurate and timely maintenance of the automated database of insured exposures, including the identification of uninsurable assets and unusual exposures.
Provides loss experience and claims reports to NAFIs, advising them on related problems and areas of concern for installations in asset reporting and claim documentation.
Travel may be required to provide service or claims settlement and to present educational workshops. Utilizes the Risk Insurance system for historical record keeping.
Actively pursues possible recovery against third-party liability.
Responsible for completion, accuracy, and performance of annual and quarterly oversight reporting in addition to internal and external audits.
Coordinate and oversee award and successful implementation of commercial insurance coverage for high-value exposures with brokers, serve as Information System Owner (ISO), and Contract Officer Representative (COR).
Ensure all insurance systems are maintained in the Army Portfolio Management System (APMS) and all other required systems for oversight, reporting, and budgeting, in accordance with DODI 1015.15.
May perform other duties as assigned.
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