Chief of Staff

Full Job Description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As an Chief of Staff, you will provide financial, human capital and administrative oversight of complex and diverse mission support functions and ensures organizational goals are achieved with offices across diverse geographic locations.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 02/12/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.

The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 02/12/2026.

You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the following duties: Serving as a Subject Matter Expert in budget formulation, development, planning and execution, including monitoring budget performance and balancing resources across multiple geographically dispersed organizations; Leading workforce management, staffing and recruitment, workforce efficiencies, workforce development and training, organizational cultures and team dynamics; Leading and developing strategic goals for administrative activities including facilities management, continuity planning and emergency management, acquisition strategy and funding, organizational internal controls and performance monitoring, analysis and evaluation of support programs or mission support effectiveness; Developing partnerships, creating collaborative team environments of diverse activities to include working with multiple liaisons and outside stakeholders; Identifying operational research needs and methods and writing reports or other working documents that provide authoritative guidance on complex program issues.

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 02/12/2026.

Your resume will be used to determine your qualifications for the position advertised in this announcement.

Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education.

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point.

Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience.

Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g.

June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position.

Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history.

This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer service. Major Duties:

• Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within the Boston Field Office and are assigned based on the need of the agency.
• Directs administrative programs including logistics, facilities and emergency management, congressional and stakeholder relations, and program evaluation in accordance policies established by USCIS HQ, the Regional Director, and District Director.
• Serves as a senior-level expert and advisor on complex administrative, labor and employee relations, and logistical matters. Formulates and initiates changes to policies and procedures that affect the work of others and major aspects of the program.
• Inspires, motivates and challenges others to maximize their potential; fosters an environment that encourages a high performing workforce; models a high standard of conduct for others.
• Plans work to be completed by subordinates, sets and adjust short-term priorities, and sets target dates for work completion. Coordinates, directs, and oversee subordinates and exercises significant responsibility in advising management officials.
• Supports expert staff at the district and field level responsible for comprehensive budget process from planning to execution, and serves as a senior level expert and advisor on budget formulation and controls.
• Develops and implements workforce management strategies around staffing, recruitment, and retention, conducts effective staffing analysis, acquisition funding, and performance monitoring.
• Maintains an awareness of external factors that affect the organization. Ensures goals are met through well-coordinated strategic resource planning, monitoring, and execution that minimizes costs and maximizes program efficiency and effectiveness.
• Develops short/long-term resource strategies and concrete objectives, plans and priorities, consistent with organizational goals and internal/external factors to support and enable high visibility mission requirements with national impact.
• Responsible for oversight of the District’s administrative, human resource, emergency management, facilities, financial management, asset, training, and outreach functions; and is considered as the Chief Administrative Officer for the District.