CERTIFIED MEDICAL ASSISTANT

Full Job Description

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TYPE OF RECRUITMENT

We welcome applications from everyone!

We are looking for the best talent to join our team.

APPLICATION FILING PERIOD

Tuesday, 3/03/26 at 9:00 a.m. (Pacific Time) - Continuous

We will keep accepting applications until the position is filled. The application window may close

unexpectedly once we have enough qualified candidates.

As the nation’s largest public mental health department, Los Angeles County Department of Mental Health (LACDMH) ensures access to care and treatment for our most vulnerable residents in a region with more than 10 million people.

DMH is seeking dedicated Certified Medical Assistants to join our team. Whether working in community clinics or hospitals, this is your opportunity to grow your career while serving diverse communities across LA County.

ABOUT THIS POSITION:
Positions allocable to this class work under the technical guidance of a physician and work as a member of a medical team assisting physicians, nurses and physician assistants by providing basic administrative, clerical, and technical supportive services to patient care in an outpatient clinic and field-based settings.

These positions are characterized by the performance of various front and back clinic office duties and patient care services that do not require diagnosis, treatment, or tasks that are invasive or that require a medical evaluation or assessment.

Incumbents work in accordance with the department's standardized procedures and scope of practice and training protocols established by the State under the Medical Board of California.

Positions in this class are distinguished from Hospital Medical Assistants in that the latter class performs patient care in a hospital emergency department and is not required to possess a medical assistant certificate.

Positions in this class are also distinguished from Clinic Nursing Attendants and Nursing Attendants in that Certified Medical Assistants may administer limited intradermal, Subcutaneous, or intramuscular medications; and may perform venipuncture or skin puncture upon authorization and supervision of a licensed physician.

Requirements

Following specific procedures, scope of practice, and instructions from licensed medical staff :

Prepares patients for examination procedures, including escorting patients to exam rooms; interviewing patients to obtain basic medical information; recording patient's medical history; and taking vital signs, weight, and height.

Prepares treatment rooms, including setting equipment based on the procedure or purpose of examination and keeping the rooms neat and clean.

Assists physicians with procedures, such as preparing and handing instruments/materials and shaving and disinfecting treatment sites.

Performs venipuncture or skin puncture to draw blood; administers limited intradermal subcutaneous, or intramuscular injections; performs skin tests; and administers medication by inhalation, orally, sublingually, topically, vaginally, or rectally.

Performs non-invasive screening tests, including electrocardiogram, electroencephalogram, and plethysmography.

Collects specimens that are non-invasive in nature (i.e., urine, sputum, semen, and stool), logs the specimens, and prepares them for testing and posting results in electronic health record system.

Performs simple laboratory tests that are typically performed in a medical office.

Applies and removes bandages and dressings; applies orthopedic appliances; removes casts, splints, and other external devices; select and adjust crutches; removes sutures or staples from superficial incisions or lacerations; performs ear lavage; and other non-invasive procedures.

As authorized, provides information and instruction to patients.

Assists in educating, teaching, and encouraging the development of basic health habits and preventive care.

Greets patients at reception desk or counter, answers phones, schedules appointments, completes appropriate forms or records, files and retrieves documents, and assists patients in ambulation and transfers.

Coordinates and maintains inventory control for medical and laboratory supplies and materials to ensure efficient fl ow of operations.

Stocks and orders supplies as necessary.

Assists with care coordination tasks and activities.

Qualifications

What you need to apply

To be considered for this exciting opportunity, you will need to have the following at the time of application submission and will need to provide the following supporting documentation:

1. Certificate of completion of a Medical Assistant training program with administrative and clinical assignments issued by an accredited* institution authorized to provide training pursuant to the standards established by the Medical Board of California.

Curriculum must have included training in performing additional technical supportive services, such as performing electrocardiograms, routine laboratory tests, administering medication; and training in performing venipucture, administering medication by injections, and performing skin tests.

-AND-

2. Current and valid Medical Assistant Certification in administrative and clinical assignments from a certifying organization approved by the Medical Board of California**.

-AND-

3. Current and valid CPR Certification authorized by the American Heart Association or American Red Cross.

License Requirements

To carry out job-related essential functions, a valid California Class C Driver's License or the ability to utilize an alternative method of transportation may be required.

PHYSICAL CLASS:
Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Special Requirement Information

*The following websites will be used to verify accreditation information: http://www.ed.gov/ and http://www.bppe.ca.gov/

**The certifying organizations approved by the Medical Board of California can be found at the following website: https://www.mbc.ca.gov/Licensing/Physicians-and-Surgeons/Practice-Information/Medical-Assistants.aspx

How to Submit Your Documents

Simply upload the three (3) certificates indicated above to your online application or email them directly to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or email to Exams@dmh.lacounty.gov.

DESIRABLE QUALIFICATION:

Additional credit will be given for certifications related to the desirable qualification below.

• Current Certified Phlebotomy Technician -1 (CPT-1) certification.
• Current electrocardiogram certification to perform EKG.

Past and present mental health clients and their family members who meet the selection requirements are encouraged to apply.

AVAILABLE SHIFT:

Any - Appointees may be willing to work any shift, including evenings, nights, weekends and holidays.

EXAMINATION CONTENT

This examination will consist of an evaluation of experience and desirable qualification based on information listed on the online application and supplemental questionnaire at the time of filing, weighted 100%.

Additional credit will be given for certifications related to the desirable qualification.

Applicants must achieve a passing score of 70% or higher in order to be placed on the eligible register.

VACANCY INFORMATION

The eligible register for this examination will be used to fill vacancies in the Department of Mental Health.

ELIGIBILITY INFORMATION

The names of applicants receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

Applications will be processed on an “as-received” basis and those receiving a passing score will be promulgated to the eligible register accordingly.

Additional Information

How to Apply

Ready to join us? Applications are to be submitted online only. Click "Apply" above and submit your application and Supplemental Questionnaire in order to be considered for this examination.

Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Information may be verified at any stage.

Falsifying any details can lead to disqualification. Application filing may be suspended at any time without advance notice.

Clear and legible copies of the required license must be uploaded as attachments during application submission -or- by email to exams@dmh.lacounty.gov within seven (7) calendar days from date of application submission.

Indicate the Exam Title on the subject line when sending required document by email.

The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements.

Your online application must show complete license, education and work experience information necessary to evaluate your qualifications.

Certification information section must show title of license, license number, original date of issue, and expiration date.

Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned.

Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete and detailed description of related job duties.

If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. LIST separately each job experience to be evaluated.

All information is subject to verification. Applicants may be rejected at any stage of the selection process.

IMPORTANT NOTES:

All information is subject to verification. Applications may be rejected at any stage of the selection process.

Falsification of any information may result in DISQUALIFICATION OR RESCISSION OF APPOINTMENT.

Utilizing VERBIAGE from class specifications and Selection Requirement serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL

For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application.

It is important that you provide a valid email address.

Please add exams@dmh.lacounty.gov, isan@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You may be required to verify your email address.

This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts.

This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

SOCIAL SECURITY NUMBER

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number so include yours when applying.

COMPUTER AND INTERNET ACCESS AT LIBRARIES

For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING USER ID AND PASSWORD

All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT

HR Examinations Unit: (213) 972-7034

HR Examinations Unit Email: exams@dmh.lacounty.gov

Analyst Contact Phone: Irene San, 323-705-4074

Analyst Contact Email: isan@dmh.lacounty.gov

ADA Coordinator Phone 323-705-4074
Teletype Phone 800-735-2922
California Relay Services Phone 800-735-2922